[{"term":"221","id":0,"type":"QUICKLINKS"},{"term":" Käyttöohjeet","id":1,"type":"QUICKLINKS"},{"term":" Kirjastot_Kiinteistöautomaatio","id":2,"type":"QUICKLINKS"},{"term":" Kiinteistöt","id":3,"type":"QUICKLINKS"}]
[{"url":"/oikeudelliset-tiedot","name":"Lakisääteiset tiedot","linkClass":null,"categoryCode":null},{"url":"/tietosuoja","name":"Tietosuojailmoitus","linkClass":"active","categoryCode":null}]

Tietosuojailmoitus

Tietojemme käsittelyyn verkkoympäristömme yhteydessä ja yhteyksien luomiseen yhteydenottolomakkeiden sekä sähköposti-uutiskirjeiden avulla.

16.06.2025

I. Basic Information on Data Processing

Thank you for your interest in our company. The protection of your personal data is of paramount concern for us. We therefore want to inform you comprehensively about the information we collect on our websites, the purpose we use it for, who we might make it available to and what rights you have (art. 12 and 13 of the General Data Protection Regulation – GDPR).

Our personal privacy measures are guided by the General Data Protection Regulation (GDPR, VO EU 2016/679), effective 2018-05-25, and the Federal Data Protection Act (BDSG). With the simple citation of a regulation enclosed in parentheses, we want to express which standard is used to justify the data processing, and if personal data are processed during this process.

Controller in terms of data protection law:

WAGO GmbH & Co. KG
Hansastr. 27
D-32423 Minden
Phone: +49 (0) 571/887-0
Fax: +49 (0) 571/887-169
Email: info@wago.com

We take the company’s internal privacy policy very seriously. We contractually obligate our employees and the processors (service companies) we engage to maintain confidentiality and to observe the IT/security rules and the applicable data protection provisions.

Personal data are the subject of data protection and our privacy policy. Personal data, according to the Federal Data Protection Act (BDSG), is all individual information about personal or factual circumstances of an identified or identifiable natural person. In addition, the GDPR defines “personal data” as any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.

To the extent it is not recognizable in this document or due to other circumstances, we are not in a position to identify you.

We as well as our contractual partners protect your personal data against unauthorized access, loss, use or dissemination and ensure that your personal information is in a legally required, controlled, secure environment which prevents unauthorized accesses, loss or dissemination.

Where data is processed on our behalf, we work only with order processors who offer a sufficient guarantee that suitable technical and organizational measures to ensure their data processing complies with Art. 28 GDPR have been enacted and your legal rights are fully protected.

If we contract with one or more partners to determine the purpose and means of the processing, we undertake joint responsibility in accordance with Art. 26 GDPR. To this end, we join agreements specifying exactly which contractual partner undertakes which responsibility per GDPR.

Technical and organizational measures have been undertaken in our company to ensure that our company observes the legal requirements of the BDSG and the GDPR and to protect your data against damage, destruction, corruption, manipulation and unauthorized access.

To avoid unnecessary amounts of data, we process and use your personal data only to the extent this is required within the scope of our range of services.

WAGO is a global company. Personal data is preferably stored and processed by our employees, national production sites and sales companies and service providers commissioned by us within the EU. In exceptional cases, processing may also take place outside the EU, e.g. in the USA. In such cases, your personal data is transferred in accordance with art. 44 et seq. GDPR.

In some cases, contracted service providers (e.g. in the context of IT services) may also need to access personal data outside the EU. We select these providers carefully and ensure an appropriate level of data protection through contractual, technical and organizational measures. As a rule, we agree the EU standard contractual clauses, if necessary with supplementary contractual rules.

For some countries outside the EU, such as Canada, the United Kingdom, the United States of America and Switzerland, the EU has already established a comparable level of data protection. Due to the comparable level of data protection, the transfer of data to these countries does not require any special authorisation or agreement.

You can, without charge and without giving reasons, obtain information about whether your personal data is processed. Pursuant to art. 15 GDPR and § 34 BDSG, you have the right to information about this personal data and to further information on the processing of your data stored with us.

As part of your legal rights under art. 16 and 17 GDPR and § 35 BDSG, you can have your data which is stored with us blocked, corrected or deleted.

Your personal data is deleted if no legal retention requirements stand in the way and you request deletion in writing or text.

Furthermore, you have the right to have incomplete data completed and to demand the curtailment of processing in the statutorily regulated cases in art. 18 GDPR if the personal data is incorrect.

You also have a right to data portability pursuant to art. 20 GDPR If we have mentioned art. 6 para. 1 a) or b) GDPR, or art. 9 para. 2 a) GDPR in this declaration as a basis of the data processing. When exercising the right to data portability, you have the right to demand that the personal data be transmitted directly from the controller of the data file to another controller of the data file if this is technically feasible.

Pursuant to art. 7 para. 3 GDPR, you also have the right to revoke the consent you once grated to us at any time. If you invoke this right, we are no longer entitled to process the data identified under this prior consent.

II. Purpose, Legal Basis and Data Categories

Generally, it is not required that you provide personally identifiable information to visit our website. Technically, however, the IP address transmitted from your system is necessary to transfer the data from our website to you. Beyond the freely accessible area of our website – to process your registration, for example – we need your personal data, as appropriate, in order to be able to personally respond to you.

We need a legal basis to process your data art. 6 GDPR presents a non-exclusive list of legal bases. Per art. 6 GDPR, processing is permitted when:

  • You have consented to processing of your personal data for one or more specific purposes (art. 6 para. 1 a) GDPR).
  • The processing is required to fulfill a contract in which the contractual party is the affected person. This also applies to contractual measures undertaken at the request of the affected person (art. 6 para. 1 b) GDPR).
  • The data processing is required to fulfill a legal obligation we are subject to (art. 6 para. 1 c) GDPR):
  • The processing is required to protect the vital interests of the affected person or another natural person. This may include the exceptional case that an affected person is severely injured, which mandates that their personal data must be sent to medical personnel (art. 6 para. 1 d) GDPR).
  • The processing is required to maintain the legitimate interests of the responsible parties or any third parties, to the extent that the vital interests, legal rights and fundamental freedoms of the person for which protection of personal data is required are not infringed (art. 6 para. 1 f) GDPR). This legal basis also entitles us to enact processing procedures not covered by any of the above-mentioned legal bases, if this processing is required to maintain the legitimate interests of the our company or any third parties and to the extent that the vital interests, legal rights and fundamental freedoms of the affected person are not infringed. We are also particularly entitled to these processing procedures since they have been specifically granted by European legislation. This legislation supports the contention, an entitled interest may be assumed when the affected person is a customer of the responsible party (Recital 47 sen. 2 GDPR).

III. Collection, Storage of Usage Data during a Visit to Our Website without Registration, Use of Cookies

When you visit our website, we receive your complete IP address from your EDP. Only with this IP address are we able to transmit the data of our website to you so that the website displays for you (Art. 6 (1) (b) and (f) GDPR). Beyond processing for transmission of the retrieved data, the full IP address is stored for only two (2) days in order to be in a position to initiate defensive measures against attacks on our IT, such as a block of IP addresses as well as possible criminal prosecution (Art. 6 (1) (f) GDPR).

We save the date and time of the page view and the page from which you have retrieved our website. We do not save other personal data, unless you log in.

If the programming of our website prompts your browser to load data from servers operated by third parties, we are not, as such, involved in these data transmissions. Our third-party providers have requested we inform you of the following:

We use the services of JENTIS GmbH (Schönbrunner Straße 231, 1120 Vienna, Austria) (‘JENTIS’) to carry out anonymous and limited reach measurement and to optimize the user-friendliness of our website for website visitors. For this purpose, data is transmitted to JENTIS, which JENTIS analyses on our behalf in anonymized form. This means that JENTIS only processes data that cannot be traced back to an identifiable person and provides us with aggregated traffic and performance statistics.

 

This involves the use of server-side tracking in which certain usage data is not recorded and processed in the browser, but on our server. Here too, anonymization takes place before further processing by JENTIS, so that no personal data is transmitted and no conclusions can be drawn about identifiable persons.

 

In addition, we use JENTIS to anonymize your personal data before transferring it to a third country and thus protect your data. The processing is based on our legitimate interest in a data protection-friendly and reliable analysis of website use in accordance with Art. 6 (1) (f) GDPR.

 

 

You can view the JENTIS privacy policy here.

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. This data is summarized in a user-ID and assigned to the respective end device of the website visitor.

Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Google Analytics uses various modeling approaches to augment the collected data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail? contact=true&id=a2zt000000001L5AAI&status=Active

Google Analytics IP anonymization is active. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

We use Google Signals. Whenever you visit our website, Google Analytics records, among other things, your location, the progression of your search and YouTube progression as well as demographic data (site visitor data). This data may be used for customized advertising with the assistance of Google Signal. If you have a Google account, your site visitor information will be linked to your Google account by Google Signal and used to send you customized promotional messages. The data is also used to compile anonymized statistics of our users’ online patterns.

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

This website uses the “E-Commerce Tracking” function of Google Analytics. With the assistance of ECommerce Tracking, the website operator is in a position to analyze the purchasing patterns of website visitors with the aim of improving the operator’s online marketing campaigns. In this context, information, such as the orders placed, the average order values, shipping costs and the time from viewing the product to making the purchasing decision are tracked. These data may be consolidated by Google under a transaction ID, which is allocated to the respective user or the user’s device.

We also use Google Optimize. Google Optimize is a Google service (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). We use the Google Optimize service to enhance the attractiveness, content and functionality of our website by statistically evaluating a percentage of our users and their changes in use habits as a response to new functions and contents we introduce. Google Optimize is a sub-service of Google Analytics (see Section “Google Analytics”). In addition, you can prevent collection of the data generated by the cookie and related to your use of the website − your IP address in particular – as well as the processing of such data by Google by downloading and installing the Google browser plug-in available at this Link : www.tools.google.com

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can recognise whether the user has carried out certain actions. For example, we can analyse which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to generate conversion statistics. We find out the total number of users who have clicked on our adverts and what actions they have taken. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.

We also use enhanced conversions. This function supplements the existing conversion tags. We collect data that you provide to us as part of an interaction on our website (e.g. email addresses) and transmit it to Google in encrypted (hashed) form. Encryption is carried out using a secure one-way hash algorithm. The use of extended conversions enables us to allocate conversions more precisely. This allows us to better target our advertising campaigns and measure and optimise the effectiveness of our marketing measures. We can also offer users more relevant and useful content. You can find more information here.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time. You can find more information about Google Conversion Tracking in Google's privacy policy: https://policies.google.com/privacy?hl=en

The company is certified in accordance with the ‘EU-US Data Privacy Framework’ (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information from the provider can be found here.

This website uses the functions of Google Ads Remarketing. The provider of these solutions is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can assign people who interact with our online offering to specific target groups in order to subsequently display interest-based advertising to them in the Google advertising network (remarketing or retargeting).

Moreover, it is possible to link the advertising target groups generated with Google Ads Remarketing to device encompassing functions of Google. This makes it possible to display interest-based customized advertising messages, depending on your prior usage and browsing patterns on a device (e.g., cell phone) in a manner tailored to you as well as on any of your devices (e.g., tablet or PC).

If you have a Google account, you have the option to object to personalized advertising under the following link: https://www.google.com/settings/ads/onweb/.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR. You may revoke your consent at any time.

For further information and the pertinent data protection regulations, please consult the Data Privacy Policies of Google at: https://policies.google.com/technologies/ads?hl=en.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail? contact=true&id=a2zt000000001L5AAI&status=Active

Formation of Target Groups with Customer Reconciliation

For the formation of target groups, we use, among other things, the Google Ads Remarketing customer reconciliation feature. To achieve this, we transfer certain customer data (e.g., email addresses) from our customer lists to Google. If the respective customers are Google users and are logged into their Google accounts, matching advertising messages within the Google network (e.g., YouTube, Gmail or in a search engine) are displayed for them to view.

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR. This consent can be revoked at any time.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail? contact=true&id=a2zt000000001L5AAI&status=Active

We use Google Maps on the website in order to make orientation easier for you. Google Maps is a Google service (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). When viewing the contact pages, your web browser is instructed to load the functions and map data needed for this directly from the server of Google. These servers may reside in the United States or other countries of the world. We have no control options for this and receive no information from Google about whether you have exchanged corresponding map information during your visit to our page. Whether Google has only delivered technically necessary information to you or saved and evaluated further data about you or your system, such as IP addresses, information about your browser, etc., is not made available to us. Die Google Privacy Policy statement (https://www.google.com/intl/de/policies/privacy/index.html) also applies to Google Maps. We expressly indicate here that Google processes the following categories of data: device-related information, IP address, hardware settings, browser type, browser language, date and time of your query and referring URL, cookies (blockable by you in the browser settings, see also above), location-based information. Google can link the data with other data from you and uses the data collected in the course of the services for provisioning, maintenance, protection and improvement of the Google services, for the development of new services as well as to protect Google and its users. Google also uses this data to offer you customized contents – for example, to provide you with more relevant search results and advertisements. Using data collected through cookies and other technologies, such as pixel tags, Google improves your user experience and the quality of Google services as a whole. For example, Google facilitates the storage of your preferred language setting in order to display services in the language you prefer. Before Google uses information for purposes other than those listed by Google in the Google Privacy Policy, Google will ask you for your consent. With your consent, Google also shares data with third parties for contract data processing and for legal reasons. You can also change settings related to data privacy at Google when you log in there. In addition, Google abides by various self-regulation obligations and processes complaints.

The website operator uses Google Ads. Google Ads is an online promotional program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display ads in the Google search engine or on third-party websites, if the user enters certain search terms into Google (keyword targeting). It is also possible to place targeted ads based on the user data Google has in its possession (e.g., location data and interests; target group targeting). As the website operator, we can analyze these data quantitatively, for instance by analyzing which search terms resulted in the display of our ads and how many ads led to respective clicks.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR. You may revoke your consent at any time. Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail? contact=true&id=a2zt000000001L5AAI&status=Active

This website uses Google AdSense, an ad embedding service provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use Google AdSense in the “non-personalized” mode. Contrary to the personalized mode, the ads are not based on your previous user patterns and the service does not generate a user profile for you. Instead, the service uses so-called “context information” to choose the ads that are posted for you to view. The selected ads are thus based e.g., on your location, the content of the website you are visiting at the time, or the search terms you are using. To learn more about the distinct differences between personalized targeting and targeting that has not been personalized by Google AdSense, please click on the following link: https://support.google.com/adsense/answer/9007336.

Please keep in mind that if Google Adsense is used in the non-personalized mode, it is possible that cookies are stored or comparable recognition technologies (e.g., device fingerprinting) are used.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

You have the option to autonomously adjust the advertising settings in your user account. To do so, please click on the link provided below and log in: https://adssettings.google.com/authenticated.

For more information about Google’s advertising technologies, please click here: https://policies.google.com/technologies/ads and https://www.google.de/intl/de/policies/privacy/.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail? contact=true&id=a2zt000000001L5AAI&status=Active

This website uses the remarketing function “Meta Pixels” of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”), which has the data processed by Meta Platforms Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. This active program function (JavaScript) is used to understand the actions of visitors to this website, to measure the effectiveness of the advertising and to present interest-related ads (“Facebook Ads“) in the course of the visit to the social network Facebook and other websites. Through this JavaScript, a direct connection with the Meta servers is established during the visit to the website. In the process, the fact that you have visited this website is relayed to the Meta server, and Meta correlates this information with your personal Facebook user account and other profiles. The basis of the use is § 28 (1) first sentence no. 2 BDSG a. F.; Art. 6 (1) f GDPR. Admittedly, the data of Meta is stored and processed so that a connection with the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with the Meta Data Policy (https://www.facebook.com/about/privacy/). We assume that the information remains saved until you delete your Facebook account. You can find more detailed information about the collection and use of data by Meta and about your relevant rights and options for the protection of your privacy in the Meta Data Policy at https://www.facebook.com/about/privacy/. You can mange private sphere settings in your Facebook account. To do so, you must be logged in to Facebook.

Please click this link to prevent future data collection by Meta within this website (the opt-out only functions in this browser and only for this domain) and to exercise your right to object to this. This will save an opt-out cookie on your device. If you delete your cookies in this browser you must click on this link again.

Our website uses the marketing function “LinkedIn Insight Tag” of LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland; “LinkedIn“). Each time one of our pages containing functions from LinkedIn is viewed, a connection with the LinkedIn servers is established. This informs LinkedIn that you have visited our websites with your IP address. The active program function (JavaScript) serves to understand the actions of visitors to our website in anonymized form, to gauge the effectiveness of advertising and to present interest-related ads (“LinkedIn Ads“) in the course of the visit to the LinkedIn social network and other websites. The LinkedIn Insight tag is integrated into our website for this purpose, which establishes a connection with the LinkedIn server if you visit our website while simultaneously logged into your LinkedIn account. This assignment attempts to function across devices, so that user behavior between different devices is also evaluated. The basis for this use is Art. 6 (1)(f) GDPR.

We maintain a profile on the social media LinkedIn. Our social media presences, and consequently our profile on LinkedIn, are intended to ensure the broadest possible presence on the internet. When you visit our profile on LinkedIn, LinkedIn can generally analyse your user behavior.

We use "LinkedIn Lead Ads" for customer acquisition. LinkedIn Lead Ads are advertising placements on LinkedIn, in which LinkedIn uses forms to generate leads and functions, and content of the LinkedIn service can be integrated. In such advertising, defined information is requested in accordance with our current campaign or other measures. If you have a LinkedIn account, the advertisement can be prefilled with the information you have shared on LinkedIn.

With LinkedIn Lead Ads we offer you a function with which you can provide us your user information using your LinkedIn account. We use this functionality to be able to address you with relevant content and target group oriented. We have a legitimate interest for the use of LinkedIn Lead Ads, which is for marketing purposes in the context of initiating business. The legal basis is Art. 6 (1)(f) GDPR.

If you are logged into your LinkedIn account and visit our profile on LinkedIn, LinkedIn can assign this visit to your user account. This also applies to advertising on LinkedIn via LinkedIn Lead Ads. However, your personal data may also be collected under certain circumstances if you are not logged in or you do not have a LinkedIn account. In this case, data may be collected e. g. via cookies that are stored on your end device or by recording your IP address.

With this collected data LinkedIn can create user profiles with your preferences and interests. In this way, interest-based advertising can be displayed to you within and outside the social media presence. If you have a LinkedIn account, the interest-based advertising can be displayed on all devices on which you are already or were logged in.

You can find additional information on data collection and use, as well as your options and rights for the protection of your privacy in the LinkedIn privacy policy at https://www.linkedin.com/legal/privacy-policy. If you are logged in at LinkedIn, you can deactivate data collection at any time at the following link: https://www.linkedin.com/psettings/enhanced-advertising.

Please click this link to prevent future data collection by LinkedIn within our website (the opt-out only functions in this browser and only for this domain) and to thereby exercise your right to object to this. This will set an opt-out cookie on your device. If you delete your cookies in this browser, you must click this link again.

WAGO uses the web analysis service of Crazy Egg, Inc. (16220 E. Ridgeview Lane, La Mirada, CA 90638, USA; "Crazy Egg"). To render the Crazy Egg service, Crazy Egg can gather information (previously accessed websites, country, device type, operating system, browser, browser window size, date, click times, click points and scroll depth, new and recurring) through the use of cookies for analysis and observation. This information is transmitted via direct communication between your browser and the servers of Crazy Egg with the use of your IP address. The data is used to analyze user behavior on our website in groups, never individually, in order to be able to derive optimization potentials therefrom. The data is evaluated manually at irregular intervals, at most one (1) year in the past. Users are randomly selected and not personally identified. According to a statement from Crazy Egg, none of your personal data is collected, processed or used through the operation of Crazy Egg and the use of cookies. Merely usage profiles are created through the use of pseudonyms. The data collected under a pseudonym is not amalgamated with real data from you. The data is collected in order to visually depict the frequency of pages visited and the clicks and may include the following: browser information, end device used, IP address, duration of the visit, location. The results are processed into reports, which we use to optimize our websites.

To exercise your right of refusal and prevent future data collection by Crazy Egg within this website (the opt-out function only takes effect in this browser and only for this domain), please click this link. This will set an opt-out cookie on your device. If you delete your cookies in this browser you must click on this link again.

You can find the Crazy Egg Privacy Policy at https://www.crazyegg.com/privacy.

Our website uses the conversion tracking of Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). For this, Microsoft Bing Ads sets a cookie on your computer if you have reached our website through a Microsoft Bing ad. Microsoft Bing and we can recognize in this manner that someone has clicked on an ad, was redirected to our website and has reached a previously designated target page (conversion page). With this, we learn only the total number of users who have clicked on a Bing ad and were then redirected to the conversion page. No personal information on the identity of the user is communicated. If you do not wish to participate in the tracking process, you can also refuse the setting of a required cookie for this – for example, through a browser setting that generally deactivates the automatic setting of cookies. You can find further information on data privacy and the cookies used at Microsoft Bing on the website of Microsoft (https://privacy.microsoft.com/de-de/privacystatement).

Please click this link to prevent future data collection by Microsoft Bing Ads within this website (the opt-out only functions in this browser and only for this domain) and to exercise your right to object to this. This will save an opt-out cookie on your device. If you delete your cookies in this browser you must click on this link again.

By means of the services of AppDynamics Inc. (“AppDynamics“), a Delaware corporation with registered office at 303 Second Street, North Tower, 8th Floor, San Francisco, CA 94107, USA, data is collected and further processed in anonymized form for analysis and for the continuous improvement of our website. This happens through the use of cookies. Analysis of the collected and transmitted data enables AppDynamics to detect and present performance-related weaknesses of our website. The presentation expressly relates to analysis of internal system problems so that they can be recognized and remedied early and the stability of our website can be guaranteed.

We configure AppDynamics in such a way that, in general, no personal data (no anonymized IP addresses as well) is collected and stored. For the review of performance-related vulnerabilities, WAGO only uses data which includes no personal data.

We make a chat function available on our website. Within the chat function, you can interact with a chatbot ("Cognigy.AI") as well as communicate with one of our employees via a live chat ("Userlike").

Cognigy.AI is a chatbot software of Cognigy GmbH, (Speditionstraße 1, 40221 Düsseldorf, Germany). Userlike is a live chat software of Userlike UG (limited), (Probsteigasse 44-46, 50670 Cologne, Germany). We have carefully chosen and engaged these suppliers pursuant to Art. 28 GDPR. For this, we have entered into an additional processing agreement with both Cognigy GmbH and Userlike UG which specifies the object and duration of the processing, the type and purpose of the processing, the type of personal data, the categories of data subjects and the duties and rights of the controller (pursuant to Art. 28 (3) GDPR).

When you start a conversation via the chat function, a command is sent to Cognigy via Userlike, which initially makes you interact with the chatbot. In some cases it may be necessary to be redirect you to the live chat (e.g. due to the complexity of the request). If you are redirected to live chat, you will be informed in the chat window that you are now in live chat with one of our employees. To be able to answer your enquiry in the best possible way, the complete, previous communication with the chatbot is visible in the live chat.

Within the chat function, you can give for example the following information about yourself: first name, last name, email address. Depending on the course of the conversation (both with the chatbot and in the live chat), it may happen that you transmit further personal data in the chat. The type of this data hinges strongly on your query or the problem you describe.

However, this data might, by way of example, involve essentially the following types:

  • Licence information;
  • a specific order number;
  • Documents, such as invoices or orders in which personal data was processed;
  • Information about your orders;
  • Audio and voice recordings;
  • Photographs.

Your data is processed based on your consent or to carry out contractual and/or pre-contractual measures (Art. 6 (1) a), b) GDPR).
In addition, WAGO stores the date and time of the chatbot and live chat conversations (“chat conversations”) as well as the content of the chat conversations themselves ("chat transcript"). If the name or email address indicated are associated to a WAGO customer number, this number can be traced by the particular WAGO customer service representative during the live chat.
During the conversation with the chatbot, you can give your consent for the chat history to be forwarded to WAGO for further processing. This can be useful in cases where you make a specific request that cannot be answered by our chatbot and, for example, cannot be forwarded to the live chat (e.g. because you use the chat function outside of our business hours or no employee is immediately available). If the name or email address provided is assigned to a WAGO customer number, this can then be traced by a WAGO customer advisor after the chatbot conversation. We also process your data in these cases exclusively in accordance with Art. 6 (1) a) and b) GDPR.
Details on the device you use (web browser, IP address) are also collected in the course of the chat function. This information is required for the chat function to work properly and so that the quality of the chat function can be monitored, your queries answered and statistics compiled.
To facilitate a conversation in the form of a real-time chat, Cognigy and Userlike use cookies which are stored on your computer. You can find further information on the function of cookies in our Cookie Guideline. Viewing our website loads the chatbot widget in the form of a JavaScript file from Amazon Web Services. The chat widget technically constitutes the source code that is executed on your computer and facilitates the chat.
The processing of all this data serves to provide you a speedy and efficient contact option and thus to improve our customer service.
In addition, you can access your chat conversations at a later time. In order to ensure that an authorized recipient is involved, it is required that you give your e-mail address. A confirmation code is sent to this email address afterwards, which you absolutely need to retrieve your chat conversations.
Should the chat function not be reachable, you can leave us a message. For this it is necessary that you supply the following information about yourself: names (incl. first and last name), address and your email address. In this case, your data is processed based on your consent (Art. 6 (1) a) GDPR).

Please note that it is only possible to retrieve your chat conversation within six (6) months after the completed conversation, because all chat conversations are automatically deleted after this time. We save your chat conversations for six months in order to spare you extensive explanations on the history of your query in some circumstances, to engage in continual quality control of our chat function and in order to be able to guarantee the security of our information technology systems.
If you do not wish your chat conversations to be saved, you are welcome to inform us of this at the contact addresses listed below. In that case we will promptly erase stored chat conversations.

As soon as you have opened the chat function window, your data are transferred to Userlike UG. By using the chatbot function, your data will also be transferred to Cognigy GmbH. When you enter messages in the chat window, your browser builds a direct connection with the Userlike UG servers and the Cognigy GmbH servers, where the data you have entered is processed.
We are not aware that Userlike or Cognigy accesses further data than indicated above, but this also cannot be completely ruled out.


Further information on the Userlike UG (limited) privacy policy is available here: https://www.userlike.com/de/terms#privacy-policy
Further information on the Cognigy GmbH privacy policy is available here: https://www.cognigy.com/privacy-policy.
WhatsApp API and Facebook Messenger
Additionally, with Userlike you have the possibility to contact us via WhatsApp and Facebook Messenger. This is done by selecting the button "Open WhatsApp" or "Open Facebook". The window for WhatsApp Web or Facebook will then open in your browser.
To provide you with contact with us via WhatsApp, we use the Messenger Communication Platform of 360dialog GmbH, Torstraße 61, 10119 Berlin. We have carefully selected this provider and commissioned it in accordance with Article 28 GDPR.
If you contact us via the messenger service WhatsApp (WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland), we use your phone number to communicate with you via WhatsApp.
We process your phone number to identify you. Your nickname (e.g. first and last name), your profile picture and other information provided via WhatsApp will be used to present you.
In addition, you have the option to contact us via Facebook Messenger (provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland).
For this purpose, we process your nickname (e.g. first and last name) that you have stored in your Facebook account in order to identify you. Your profile picture and, if applicable, other information provided by Facebook will be used for display.
Your communication with us via WhatsApp or Facebook Messenger is stored as a conversation transcript. This serves the purpose of using previous communication with you as a context for future conversations. The transcript also contains receipt and read confirmations. These are used to ensure smooth reception and to clean up inactive contacts.
If you use our WhatsApp contact or Facebook Messenger to contact us in the context of a specific business transaction (e.g., an order placed), we process the data in accordance with Art. 6 (1) (b) GDPR to carry out contractual and/or pre-contractual measures.
If you contact us via our WhatsApp or Facebook Messenger with general inquiries, the legal basis for the processing is Art. 6 para. 1 lit. f) GDPR.
Your data will be used exclusively for the purpose of communication and deleted after six [6] months. Furthermore, it is possible for you to contact the operator directly and request the deletion of the data.
The responsible party for the WhatsApp Messenger service within the meaning of the GDPR is WhatsApp Ireland Limited, and the competent supervisory authority under the GDPR is the Irish data protection supervisory authority.
The responsible party for Facebook Messenger within the meaning of the GDPR is Meta Platforms Ireland Limited, the responsible supervisory authority under the GDPR is the Irish data protection supervisory authority.
We would like to point out that the operators store data in third countries outside the EU as part of the use and exchange it with other services of the provider. We have no influence on this.
By using WhatsApp or Facebook Messenger, we would like to point out that the data you enter will be stored by WhatsApp or Facebook. Your data will be stored and handled according to WhatsApp's or Facebook's standards.
In addition, WhatsApp and Meta collect data independently. For the purpose and scope of the data collection, the further processing of your data, as well as your rights and setting options to protect your privacy, please refer to the privacy notices of the respective operator.
Further information on data protection at WhatsApp Ireland Limited can be found here: https://www.whatsapp.com/legal/#privacy-policy or directly in the WhatsApp App.
Further information on data protection at Meta Platforms Ireland Limited can be found here: https://www.facebook.com/about/privacy/

We wish to develop our website optimally and, for this, collaborate with trbo GmbH (Leopoldstr. 41, 80802 Munich, Germany; "turbo”), whose tracking tools we use in order to manage and improve our online offerings. We implement these tools in order to quantify the use of our online offerings and the effectiveness of our online advertising. This helps us understand which pages are especially attractive to the users of our services, which products interest our customers most and which individual offerings we should provide for our respective website users.

The data collected and used in this context is always stored only under a pseudonym (e.g. a random identification number) and is not conflated with your personal data (e.g. name, address, account number, etc.). If and when trbo obtains access to the data, this occurs exclusively on our behalf and under our supervision. For this, we have entered into a contract with trbo for processing personal data on our behalf (pursuant to Art. 28 (3) GDPR).

Technically, we use the installed tracking tools, particularly so-called "cookies" and "web beacons," to collect the following information: which pages are visited, when, how often and in what order, which products are searched for, which links or offerings are clicked on and which orders are placed.

Link If you prefer that we not collect and use information on your usage of the website in this manner, you can object to it (so-called “opt-out”) at the following link TRBO OPTOUT COOKIE. For this purpose, a corresponding opt-out cookie, which contains no data suitable for tracking but which merely makes it possible to recognize your objection to the data collection, is set on your computer so that this is no longer performed.

We use „Contentsquare“ a Contentsquare S.A.S. Web analysis service (5 boulevard de la Madeleine, 75001 Paris, France). The German branch is located at Implerstraße 25a, 81371 Munich, Germany.

Contentsquare employs the cookies described in our Cookie Policy that facilitate analysis of your use of our websites and online services

In the event of your consent, the interaction data of your visit to our website is collected in anonymised form with the help of Contentsquare for marketing purposes and to optimise the user-friendliness of the website using cookies. The legal basis f is Art. 6 para. 1 a) GDPR.

Contentsquare uses the data and information to analyse visits to the website in order to compile reports about the website activities for us and to provide other services related to website activity and internet usage. This us is anonymised.

Contentsquare will also transfer this information in some cases, when legally mandated or to the extent that third parties process this data on behalf of Contentsquare.

By default, Contentsquare deletes all data, at the latest after 13 months.

If you prefer that we not collect and use information on your usage of the website in this manner, you may withdraw your consent at any time with future effect. Alternatively, you can prevent the collection and processing of your data by the Contentsquare analysis tool at any time by making certain browser settings. You can find details on this in the help of your browser.

Further information on the Contentsquare privacy policy is available here: https://Contentsquare.com/de/privacy-and-security/ or here https://Contentsquare.com/de/gdpr/.

To design, create and process online and opinion surveys, we work with Qualtrics (QDL Technologies GmbH at Wework, Neuturmstr. 5, 80331 Munich, Germany). We have carefully chosen and engaged this provider pursuant to Art. 28 GDPR.
 
Any participation in surveys is on a solely voluntary basis. For this, we have entered into a contract with Qualtrics for processing personal data on our behalf (pursuant to Art. 28 (3) GDPR).
 
Any personal information you divulge during the survey is understood as voluntary and is saved in accord with local law. Unless explicitly set forth in the survey description or you have granted your express consent, no personal data is transferred to third parties. If the survey also elicits personal information in excess of its purpose (e.g., name, address, company, etc.), we will indicate in the course of the survey that the additional information we collect and use is voluntarily given.
 
In the case of surveys in which personal data is requested as essential elements of the survey, especially as with customer satisfaction and individualized surveys and questionnaires, the information listed therein is transmitted to us and stored because of our legitimate interests in speed as well as optimization of our online offering and customer service (Art. 6 (1)(f) GDPR). If you are already our customer or will be in the future, we may collect, save, modify and transmit the data for the establishment, execution or termination of the contractual relationship without the need for your consent and for as long as the law permits us to do so (Art. 6 (1)(b) GDPR).
 
In other cases – even while the contractual relationship has not yet come into being – we store your data no longer than two (2) years, or longer if the law requires this of us. You have a right to object, with future effect, regarding data transmitted to us through the questionnaire. You exercise your right to withdraw through a communication to us.
We use tracking tools when you participate in a survey or opinion poll. Technically, we use the installed “cookies” and “web beacons” tracking tools, which are generally used to track survey sessions so that they are not repeated, or to save the session.
 
If you prefer that we not collect and use information on your usage of the website in this manner, you can object to it (so-called “opt-out”) at the following link: QUALTRICS OPTOUT COOKIE. For this purpose, a corresponding opt-out cookie, which contains no data suitable for tracking but which merely makes it possible to recognize your objection to the data collection, is set on your computer so that this is no longer performed.
Further information on the Qualtrics privacy policy is available here: https://www.qualtrics.com/privacy-statement/
 

In order to design, create and process online and opinion surveys, we work together with the provider Evolute CX GmbH (Speditionstraße 15a, 40221 Düsseldorf). We have carefully selected this provider and commissioned it in accordance with Art. 28 GDPR. Participation in surveys is purely voluntary. The legal basis is therefore Art. 6 para. 1 a) GDPR. Any personal information you provide during the response will be considered voluntarily given and processed according to the guidelines of local legislation. Personal data will not be disclosed to third parties unless this is explicitly stated in the survey description or you have given your explicit consent for this. Insofar as personal data is requested within the scope of the survey beyond the topic of the survey (e.g. name, address, company, etc.), we point out separately within the scope of the survey that this is additional, voluntary information that we collect and use.

We store your data for two (2) years, or longer if the law requires us to do so. You have the right to object to the data provided to us via the survey with effect for the future. You exercise your right of withdrawal by notifying us (dataprotection@wago.com).

Further information on data protection at Evolute can be found here: https://evolute.app/ds

We use "nexMart" a retail connect tool. We use this tool to link commercial partners of our products on our website. The supplier is nexMart GmbH & Co. KG. KG, Gropiusplatz 10, 70563 Stuttgart, Germany. We carefully selected this provider and commissioned it pursuant to Art. 28 GDPR.

With nexMart, we have established a possibility on our website with which we display selected commercial partners for individual items, in which the item you are looking for is currently available - whether in the online shop or in stationary retail in the vicinity. You have the option of selecting your preferred commercial partner and either purchasing the product from its online shop or having the product reserved in brick-and-mortar stores.

As soon as you have clicked on a commercial partner, you will be redirected to their website. This includes data about the item and, if applicable, Transfer your shopping cart and a transaction number to the retailer. After clicking on the commercial partner, we no longer have any influence on the collection, processing and use of any personal data transferred to the third party when the link is clicked. You can find further information on the privacy of the respective commercial partner in its privacy policy.

You can find more information on nexMart's data protection here: https://www.nexmart.com/en/data-privacy/

V. Collection, storage and use of usage data when visiting one of our websites or when using our services with registration and after logging in