Privacy Statement
For processing data within the context of our online system and making contact via contact forms and email newsletters
Version: 04.07.2023
For processing data within the context of our online system and making contact via contact forms and email newsletters
Version: 04.07.2023
Thank you for your interest in our company. The protection of your personal data is of paramount concern for us. We therefore want to inform you comprehensively about the information we collect on our websites, the purpose for which we use it, who we might make it available to and what rights you have (Art. 12 and 13 of the General Data Protection Regulation – GDPR).
Our personal privacy measures are guided by the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679), effective May 25, 2018. Should personal data be processed in a particular instance, we want to express which standard is used to justify the data processing through a simple parenthetical citation of a regulation.
WAGO Private Limited
Block No. 94, National Highway-8,
Village Vadsala-Varnama, Vadodara-391243
Phone: +91 (265) 6812100-200
Email: info.india@wago.com
We take the company’s internal privacy policy very seriously. We contractually obligate our employees and the processors (service companies) we engage to maintain confidentiality and to observe the IT/security rules and the applicable data protection provisions.
Personal data is the object of the data protection. Personal data is all individual information about personal or factual circumstances of an identified or identifiable natural person. In addition, the GDPR defines “personal data” as any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.
Unless it is discernible in this document or due to other circumstances, we are not able to identify you.
We as well as our contractual partners protect your personal data against unauthorized access, loss, use or dissemination and ensure that your personal information is in a legally required, controlled, secure environment which prevents unauthorized accesses, loss or dissemination.
Where data is processed on our behalf, we work only with order processors who offer a sufficient guarantee that suitable technical and organizational measures to ensure their data processing complies with Art. 28 GDPR have been enacted and your legal rights are fully protected.
If we contract with one or more partners to determine the purpose and means of the processing, we undertake joint responsibility in accordance with Art. 26 GDPR. To this end, we specify jointly in an agreement which contractual partner undertakes which responsibility pursuant to the GDPR.
Technical and organizational measures have been undertaken in our company to ensure that our company observes the legal requirements of the GDPR and to protect your data against damage, destruction, distortion, manipulation and unauthorized access.
To avoid unnecessary amounts of data, we process and use your personal data only to the extent this is required within the scope of our range of services.
You can, without charge and without giving reasons, obtain access to information about whether your personal data is processed. Pursuant to Art. 15 GDPR, you have right of access to this personal data and to have further information on the processing of your data stored with us.
As part of your legal rights under Art.16 and 17 GDPR, you can have your data which is stored with us locked, rectified or erased. Your personal data is erased if no legal retention requirements stand in the way and you request erasure in writing or text form. Furthermore, you have the right to have incomplete data completed and to demand the restriction of processing in the statutorily regulated cases of Art. 18 GDPR if the personal data is incorrect.
You also have a right to data portability pursuant to Art. 20 GDPR if we have mentioned Art. 6 (1)(a) or (b) or Art. 9 (2)(a) GDPR in this policy as a basis of the data processing. When exercising the right to data portability, you have the right to demand that the personal data be transmitted directly from the controller of the data file to another controller of the data file if this is technically feasible. Pursuant to Art. 7 (3) GDPR, you also have the right to withdraw, at any time, the consent you once gave us. If you invoke this right, we may no longer process the data based on such consent, with future effect.
Generally, it is not required that you provide personally identifiable information to visit our website. Technically, however, the IP address transmitted from your system is necessary to transfer the data from our website to you. Beyond the freely accessible area of our website – to process your registration, for example – we need your personal data, as appropriate, in order to be able to personally respond to you.
We need a legal basis to process your data art. 6 GDPR presents a non-exclusive list of legal bases. Per art. 6 GDPR, processing is permitted when:
When you visit our website, we receive your complete IP address from your EDP. Only with this IP address are we able to transmit the data of our website to you so that the website displays for you (Art. 6 (1) (b) and (f) GDPR). Beyond processing for transmission of the retrieved data, the full IP address is stored for only two (2) days in order to be in a position to initiate defensive measures against attacks on our IT, such as a block of IP addresses as well as possible criminal prosecution (Art. 6 (1) (f) GDPR).
We save the date and time of the page view and the page from which you have retrieved our website. We do not save other personal data, unless you log in.
If the programming of our website prompts your browser to load data from servers operated by third parties, we are not, as such, involved in these data transmissions. Our third-party providers have requested we inform you of the following:
We use Google Analytics, a Google Web analysis service (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). Google Analytics employs the cookies described in our Cookie Policy that facilitate analysis of your use of our websites and online services. The information generated on your use of these websites and online offerings – including information on device events, such as crashes, system activity, hardware settings, browser type, browser version, browser language, installed add-ins, screen resolution, device type, date and time of your query and referring URL – are transmitted on our behalf to a server of Google in the United States and stored indefinitely. We use Google Analytics only with the activated IP anonymization extension “_anonymizeIp()”. This means that IP addresses transmitted to Google are truncated and processed in advance by Google on servers residing in the EU in order to exclude a direct identification of an individual through the IP address in the US. Only in exceptional cases is the full IP address transmitted to a server of Google in the US and then truncated there.
We use this information to analyze visits to the website in order to compile reports about the website activities for us so that we better understand how our site is used and where we can improve it (Art. 6 (1)(b) and (f) GDPR). Pseudonymous usage profiles can thereby be created from the processed data. Google will also transfer this information in some cases, when legally mandated or to the extent that third parties process this data on behalf of Google. Google will not associate your IP address with other Google data under any circumstances.
You can find further information on data usage for advertising purposes through Google, setting options and ways to object on the Google websites: https://www.google.com/intl/de/policies/privacy/partners/ (“How Google uses data when you use our partners' sites or apps”), http://www.google.com/policies/technologies/ads (“Data usage for advertising purposes”), http://www.google.de/settings/ads (“Control the information Google uses to show you ads”) and http://www.google.com/ads/preferences/ (“Make the ads you see more useful to you”).
You have a right to object and you can prevent the installation and storage of the cookie for Google Analytics through a corresponding setting in your browser. Details to blocking cookies can be found under “Help” on your browser. In addition, you can prevent collection, for Google, of the data that is generated by the cookie and related to your use of the online offering as well as the processing of such data by Google by downloading and installing the Link browser plug-in of Google available at the following link http://tools.google.com/dlpage/gaoptout?hl=de.
An opt-out cookie will be set to prevent the collection of your data when visiting this website in the future. With this browser plug-in, the collection and storage of data for Google Analytics can also be objected to at any time with future effect.
We also use Google Optimize. Google Optimize is a Google service (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). We use the Google Optimize service to enhance the attractiveness, content and functionality of our website by statistically evaluating a percentage of our users and their changes in use habits as a response to new functions and contents we introduce. Google Optimize is a sub-service of Google Analytics (see Section “Google Analytics”). In addition, you can prevent collection of the data generated by the cookie and related to your use of the website − your IP address in particular – as well as the processing of such data by Google by downloading and installing the Google browser plug-in available at this Link : www.tools.google.com
As an AdWords customer, we also use “Google Conversion Tracking,” an analysis service offered by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; ”Google“). Google AdWords uses it to set a cookie (“conversion cookie“) on your computer if you have reached our website through a Google ad. These cookies lose their validity after thirty days and are not used for personal identification. If you visit certain of our sites and the cookie is still valid, we and Google can recognize that someone has clicked on the display and has then been directed to our website. Each AdWords customer receives a different cookie. Cookies therefore cannot be used to identify you or your path on the Internet on different websites. The information obtained using the conversion cookie serves to create conversion statistics for AdWords customers who have decided to use conversion tracking. We consequently receive usage statistics about those users who reach our website through a Google ad and can thereby track how successful each of our promotional ads is and how suitable for you they have been for your search topic (Art. 6 (1) (f) GDPR).
As an AdWords customer, we learn the total number of users who have clicked on our display and been transferred to a site furnished with a conversion tracking tag. However, we do not obtain any information that would permit users to be personally identified. If you do not wish to participate in the tracking process, you can refuse the setting of a required cookie for this – for example, through a browser setting that generally deactivates the automatic setting of cookies. You have a right to object and can, for this purpose, prevent the installation of cookies for Google AdWords (at the domain “googleadservices.com”) through a setting in your browser so that cookies are blocked by the domain “googleadservices.com.” Details to blocking cookies can be found under “Help” on your browser. You can find the corresponding cookie names in our Cookie Policy.
You can find the Google Privacy Policy here http://www.google.com/intl/de/policies/privacy/.
We use the remarketing technologies of Google (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). Through this technology, users who have already visited our websites and online services and been interested in the offering are appealed to again through targeted advertising on the pages of the Google Partner network. The advertisements are displayed through the use of cookies that contain a number. Cookies are small text files that are stored on the user's computer. Through this number, the visits to our website and anonymized data on the use of the website are captured. This data is amalgamated by Google across services and devices. Ads can be displayed to you based on the information derived from the use of the devices. By its own account, Google collects and saves no personal data of visitors to our website in this process. If you later visit a different website in the Google Display Network, advertisements that have a high probability of accounting for previously requested product and information areas will be displayed to you. By means of text files, user behavior while visiting the website can be analyzed and then used for targeted product recommendations for WAGO products and interest-based advertising for WAGO products (display of ads relevant to previously visited WAGO websites) (Art. 6 (1) (f) GDPR).
If you would like not to receive any interest-based advertising (objection), you can categorically deactivate the use of cookies through Google for these purposes by visiting the page https://www.google.de/settings/ads and entering corresponding settings. Alternatively, users can deactivate the use of cookies from third-party suppliers by visiting the deactivation page of the Network Advertising Initiative: http://www. .org/managing/opt_out.asp. You can also prevent cookies for Google Remarketing through a setting in your browser. Details to blocking cookies can be found under “Help” on your browser. You can find the corresponding cookie names in our Cookie Policy.
You can view the Google Privacy Policy at http://www.google.com/privacy/ads/.
This website uses Google Tag Manager. Google Tag Manager is a solution offered by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Inland; „Google“), with which marketers can administer website tags through an interface. The tool “Tag Manager” itself (which implements the tags) is a cookie-free domain and collects no personal data. The tool only provides for the forwarding of data and triggering of other tags that, in some circumstances, can themselves collect data. Google Tag Manager does not access this data. If there has been a deactivation at the domain or cookie level, this remains in force for all tracking tags that are implemented with Google Tag Manager.
We use Google Maps on the website in order to make orientation easier for you. Google Maps is a Google service (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). When viewing the contact pages, your web browser is instructed to load the functions and map data needed for this directly from the server of Google. These servers may reside in the United States or other countries of the world. We have no control options for this and receive no information from Google about whether you have exchanged corresponding map information during your visit to our page. Whether Google has only delivered technically necessary information to you or saved and evaluated further data about you or your system, such as IP addresses, information about your browser, etc., is not made available to us. Die Google Privacy Policy statement (https://www.google.com/intl/de/policies/privacy/index.html) also applies to Google Maps. We expressly indicate here that Google processes the following categories of data: device-related information, IP address, hardware settings, browser type, browser language, date and time of your query and referring URL, cookies (blockable by you in the browser settings, see also above), location-based information. Google can link the data with other data from you and uses the data collected in the course of the services for provisioning, maintenance, protection and improvement of the Google services, for the development of new services as well as to protect Google and its users. Google also uses this data to offer you customized contents – for example, to provide you with more relevant search results and advertisements. Using data collected through cookies and other technologies, such as pixel tags, Google improves your user experience and the quality of Google services as a whole. For example, Google facilitates the storage of your preferred language setting in order to display services in the language you prefer. Before Google uses information for purposes other than those listed by Google in the Google Privacy Policy, Google will ask you for your consent. With your consent, Google also shares data with third parties for contract data processing and for legal reasons. You can also change settings related to data privacy at Google when you log in there. In addition, Google abides by various self-regulation obligations and processes complaints.
This website uses the remarketing function “Meta Pixels” of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”), which has the data processed by Meta Platforms Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. This active program function (JavaScript) is used to understand the actions of visitors to this website, to measure the effectiveness of the advertising and to present interest-related ads (“Facebook Ads“) in the course of the visit to the social network Facebook and other websites. Through this JavaScript, a direct connection with the Meta servers is established during the visit to the website. In the process, the fact that you have visited this website is relayed to the Meta server, and Meta correlates this information with your personal Facebook user account and other profiles. The basis of the use is § 28 (1) first sentence no. 2 BDSG a. F.; Art. 6 (1) f GDPR. Admittedly, the data of Meta is stored and processed so that a connection with the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with the Meta Data Policy (https://www.facebook.com/about/privacy/). We assume that the information remains saved until you delete your Facebook account. You can find more detailed information about the collection and use of data by Meta and about your relevant rights and options for the protection of your privacy in the Meta Data Policy at https://www.facebook.com/about/privacy/. You can mange private sphere settings in your Facebook account. To do so, you must be logged in to Facebook.
Please click this link to prevent future data collection by Meta within this website (the opt-out only functions in this browser and only for this domain) and to exercise your right to object to this. This will save an opt-out cookie on your device. If you delete your cookies in this browser you must click on this link again.
Our website uses the marketing function “LinkedIn Insight Tag” of LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland; “LinkedIn“). Each time one of our pages containing functions from LinkedIn is viewed, a connection with the LinkedIn servers is established. This informs LinkedIn that you have visited our websites with your IP address. The active program function (JavaScript) serves to understand the actions of visitors to our website in anonymized form, to gauge the effectiveness of advertising and to present interest-related ads (“LinkedIn Ads“) in the course of the visit to the LinkedIn social network and other websites. The LinkedIn Insight tag is integrated into our website for this purpose, which establishes a connection with the LinkedIn server if you visit our website while simultaneously logged into your LinkedIn account. This assignment attempts to function across devices, so that user behavior between different devices is also evaluated. The basis for this use is Art. 6 (1)(f) GDPR.
We maintain a profile on the social media LinkedIn. Our social media presences, and consequently our profile on LinkedIn, are intended to ensure the broadest possible presence on the internet. When you visit our profile on LinkedIn, LinkedIn can generally analyse your user behavior.
We use "LinkedIn Lead Ads" for customer acquisition. LinkedIn Lead Ads are advertising placements on LinkedIn, in which LinkedIn uses forms to generate leads and functions, and content of the LinkedIn service can be integrated. In such advertising, defined information is requested in accordance with our current campaign or other measures. If you have a LinkedIn account, the advertisement can be prefilled with the information you have shared on LinkedIn.
With LinkedIn Lead Ads we offer you a function with which you can provide us your user information using your LinkedIn account. We use this functionality to be able to address you with relevant content and target group oriented. We have a legitimate interest for the use of LinkedIn Lead Ads, which is for marketing purposes in the context of initiating business. The legal basis is Art. 6 (1)(f) GDPR.
If you are logged into your LinkedIn account and visit our profile on LinkedIn, LinkedIn can assign this visit to your user account. This also applies to advertising on LinkedIn via LinkedIn Lead Ads. However, your personal data may also be collected under certain circumstances if you are not logged in or you do not have a LinkedIn account. In this case, data may be collected e. g. via cookies that are stored on your end device or by recording your IP address.
With this collected data LinkedIn can create user profiles with your preferences and interests. In this way, interest-based advertising can be displayed to you within and outside the social media presence. If you have a LinkedIn account, the interest-based advertising can be displayed on all devices on which you are already or were logged in.
You can find additional information on data collection and use, as well as your options and rights for the protection of your privacy in the LinkedIn privacy policy at https://www.linkedin.com/legal/privacy-policy. If you are logged in at LinkedIn, you can deactivate data collection at any time at the following link: https://www.linkedin.com/psettings/enhanced-advertising.
Please click this link to prevent future data collection by LinkedIn within our website (the opt-out only functions in this browser and only for this domain) and to thereby exercise your right to object to this. This will set an opt-out cookie on your device. If you delete your cookies in this browser, you must click this link again.
WAGO uses the web analysis service of Crazy Egg, Inc. (16220 E. Ridgeview Lane, La Mirada, CA 90638, USA; "Crazy Egg"). To render the Crazy Egg service, Crazy Egg can gather information (previously accessed websites, country, device type, operating system, browser, browser window size, date, click times, click points and scroll depth, new and recurring) through the use of cookies for analysis and observation. This information is transmitted via direct communication between your browser and the servers of Crazy Egg with the use of your IP address. The data is used to analyze user behavior on our website in groups, never individually, in order to be able to derive optimization potentials therefrom. The data is evaluated manually at irregular intervals, at most one (1) year in the past. Users are randomly selected and not personally identified. According to a statement from Crazy Egg, none of your personal data is collected, processed or used through the operation of Crazy Egg and the use of cookies. Merely usage profiles are created through the use of pseudonyms. The data collected under a pseudonym is not amalgamated with real data from you. The data is collected in order to visually depict the frequency of pages visited and the clicks and may include the following: browser information, end device used, IP address, duration of the visit, location. The results are processed into reports, which we use to optimize our websites.
To exercise your right of refusal and prevent future data collection by Crazy Egg within this website (the opt-out function only takes effect in this browser and only for this domain), please click this link. This will set an opt-out cookie on your device. If you delete your cookies in this browser you must click on this link again.
You can find the Crazy Egg Privacy Policy at https://www.crazyegg.com/privacy.
Our website uses the conversion tracking of Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). For this, Microsoft Bing Ads sets a cookie on your computer if you have reached our website through a Microsoft Bing ad. Microsoft Bing and we can recognize in this manner that someone has clicked on an ad, was redirected to our website and has reached a previously designated target page (conversion page). With this, we learn only the total number of users who have clicked on a Bing ad and were then redirected to the conversion page. No personal information on the identity of the user is communicated. If you do not wish to participate in the tracking process, you can also refuse the setting of a required cookie for this – for example, through a browser setting that generally deactivates the automatic setting of cookies. You can find further information on data privacy and the cookies used at Microsoft Bing on the website of Microsoft (https://privacy.microsoft.com/de-de/privacystatement).
Please click this link to prevent future data collection by Microsoft Bing Ads within this website (the opt-out only functions in this browser and only for this domain) and to exercise your right to object to this. This will save an opt-out cookie on your device. If you delete your cookies in this browser you must click on this link again.
By means of the services of AppDynamics Inc. (“AppDynamics“), a Delaware corporation with registered office at 303 Second Street, North Tower, 8th Floor, San Francisco, CA 94107, USA, data is collected and further processed in anonymized form for analysis and for the continuous improvement of our website. This happens through the use of cookies. Analysis of the collected and transmitted data enables AppDynamics to detect and present performance-related weaknesses of our website. The presentation expressly relates to analysis of internal system problems so that they can be recognized and remedied early and the stability of our website can be guaranteed.
We configure AppDynamics in such a way that, in general, no personal data (no anonymized IP addresses as well) is collected and stored. For the review of performance-related vulnerabilities, WAGO only uses data which includes no personal data.
For online surveys, we employ the services of Netigate Deutschland GmbH (Untermainkai 27-28, 60329 Frankfurt am Main, Germany; "Netigate"). We have carefully chosen and engaged this supplier pursuant to Art. 28 GDPR.
Any participation in this survey is on a solely voluntary basis. Netigate processes and saves information provided by users solely for purposes of evaluating the survey on our behalf, provided that any requested personal data—such as name, email address, etc.—is anonymized, particularly without the IP addresses of users.
Thus, in the case of anonymous surveys, no information which permits conclusions about survey participants is saved. Only the date and time of your participation are saved.
Any personal information you divulge during the survey is understood as voluntary and is saved in accord with local law. Unless explicitly set forth in the survey description or you have granted your express consent, no personal data is transferred to thirds. We explicitly inform you that if the survey also elicits personal information exceeding its purpose (e.g., name, address, company, etc.), we will understand it to be additional voluntary information and collect and use it accordingly.
In the case of surveys in which personal data is requested as essential elements of the survey, especially as with customer satisfaction and individualized surveys and questionnaires, the information listed therein is transmitted to us and stored because of our legitimate interests in speed as well as optimization of our online offering and customer service (Art. 6 (1) (f) GDPR). If you are already our customer or will be in the future, we may collect, save, modify and transmit the data for the establishment, execution or termination of the contractual relationship without the need for your consent and for as long as the law permits us to do so (Art. 6 (1) (b) GDPR).
In other cases—even while the contractual relationship has not yet come into being—we store your data no longer than two (2) years, or longer if the law requires this of us. You have a right to object, with future effect, regarding data transmitted to us through the questionnaire. You exercise your right to withdraw through a communication to us.
Further information on the Netigate privacy policy is available here: https://www.netigate.net/de/impressum/#legal.
We make a chat function available on our website. Within the chat function, you can interact with a chatbot ("Cognigy.AI") as well as communicate with one of our employees via a live chat ("Userlike").
Cognigy.AI is a chatbot software of Cognigy GmbH, (Speditionstraße 1, 40221 Düsseldorf, Germany). Userlike is a live chat software of Userlike UG (limited), (Probsteigasse 44-46, 50670 Cologne, Germany). We have carefully chosen and engaged these suppliers pursuant to Art. 28 GDPR. For this, we have entered into an additional processing agreement with both Cognigy GmbH and Userlike UG which specifies the object and duration of the processing, the type and purpose of the processing, the type of personal data, the categories of data subjects and the duties and rights of the controller (pursuant to Art. 28 (3) GDPR).
When you start a conversation via the chat function, a command is sent to Cognigy via Userlike, which initially makes you interact with the chatbot. In some cases it may be necessary to be redirect you to the live chat (e.g. due to the complexity of the request). If you are redirected to live chat, you will be informed in the chat window that you are now in live chat with one of our employees. To be able to answer your enquiry in the best possible way, the complete, previous communication with the chatbot is visible in the live chat.
Within the chat function, you can give for example the following information about yourself: first name, last name, email address. Depending on the course of the conversation (both with the chatbot and in the live chat), it may happen that you transmit further personal data in the chat. The type of this data hinges strongly on your query or the problem you describe.
However, this data might, by way of example, involve essentially the following types:
We wish to develop our website optimally and, for this, collaborate with trbo GmbH (Leopoldstr. 41, 80802 Munich, Germany; "turbo”), whose tracking tools we use in order to manage and improve our online offerings. We implement these tools in order to quantify the use of our online offerings and the effectiveness of our online advertising. This helps us understand which pages are especially attractive to the users of our services, which products interest our customers most and which individual offerings we should provide for our respective website users.
The data collected and used in this context is always stored only under a pseudonym (e.g. a random identification number) and is not conflated with your personal data (e.g. name, address, account number, etc.). If and when trbo obtains access to the data, this occurs exclusively on our behalf and under our supervision. For this, we have entered into a contract with trbo for processing personal data on our behalf (pursuant to Art. 28 (3) GDPR).
Technically, we use the installed tracking tools, particularly so-called "cookies" and "web beacons," to collect the following information: which pages are visited, when, how often and in what order, which products are searched for, which links or offerings are clicked on and which orders are placed.
Link If you prefer that we not collect and use information on your usage of the website in this manner, you can object to it (so-called “opt-out”) at the following link TRBO OPTOUT COOKIE. For this purpose, a corresponding opt-out cookie, which contains no data suitable for tracking but which merely makes it possible to recognize your objection to the data collection, is set on your computer so that this is no longer performed.