Group
Privacy Policy Statement
For processing data within the context of our online system and making contact via contact forms and email newsletters
Version: June 16, 2025
Group
For processing data within the context of our online system and making contact via contact forms and email newsletters
Version: June 16, 2025
Thank you for your interest in our company. The protection of your personal data is of paramount concern for us. We therefore want to inform you comprehensively about the information we collect on our websites, the purpose for which we use it, who we might make it available to and what rights you have (Art. 12 and 13 of the General Data Protection Regulation – GDPR).
Our personal privacy measures are guided by the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679), effective May 25, 2018, and the Federal Data Protection Act (BDSG). Should personal data be processed in a particular instance, we want to express which standard is used to justify the data processing through a simple parenthetical citation of a regulation.
WAGO Canada Inc.
1550 Yorkton Court - Unit 1
Burlington, ON L7P 5B7
Phone: 888-WAGO-221
Fax:
Email: customerservice.ca@wago.com
We take the company’s internal privacy policy very seriously. We contractually obligate our employees and the processors (service companies) we engage to maintain confidentiality and to observe the IT/security rules and the applicable data protection provisions.
Personal data is the object of the data protection. Personal data, according to the Federal Data Protection Act (BDSG), is all individual information about personal or factual circumstances of an identified or identifiable natural person. In addition, the GDPR defines “personal data” as any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.
Unless it is discernible in this document or due to other circumstances, we are not able to identify you.
We as well as our contractual partners protect your personal data against unauthorized access, loss, use or dissemination and ensure that your personal information is in a legally required, controlled, secure environment which prevents unauthorized accesses, loss or dissemination.
Where data is processed on our behalf, we work only with order processors who offer a sufficient guarantee that suitable technical and organizational measures to ensure their data processing complies with Art. 28 GDPR have been enacted and your legal rights are fully protected.
If we contract with one or more partners to determine the purpose and means of the processing, we undertake joint responsibility in accordance with Art. 26 GDPR. To this end, we specify jointly in an agreement which contractual partner undertakes which responsibility pursuant to the GDPR.
Technical and organizational measures have been undertaken in our company to ensure that our company observes the legal requirements of the BDSG and the GDPR and to protect your data against damage, destruction, distortion, manipulation and unauthorized access.
To avoid unnecessary amounts of data, we process and use your personal data only to the extent this is required within the scope of our range of services.
You can, without charge and without giving reasons, obtain access to information about whether your personal data is processed. Pursuant to Art. 15 GDPR and § 34 BDSG, you have right of access to this personal data and to have further information on the processing of your data stored with us.
As part of your legal rights under Art.16 and 17 GDPR and § 35 BDSG, you can have your data which is stored with us locked, rectified or erased.
Your personal data is erased if no legal retention requirements stand in the way and you request erasure in writing or text form.
Furthermore, you have the right to have incomplete data completed and to demand the restriction of processing in the statutorily regulated cases of Art. 18 GDPR if the personal data is incorrect.
You also have a right to data portability pursuant to Art. 20 GDPR if we have mentioned Art. 6 (1)(a) or (b) or Art. 9 (2)(a) GDPR in this policy as a basis of the data processing. When exercising the right to data portability, you have the right to demand that the personal data be transmitted directly from the controller of the data file to another controller of the data file if this is technically feasible.
Pursuant to Art. 7 (3) GDPR, you also have the right to withdraw, at any time, the consent you once gave us. If you invoke this right, we may no longer process the data based on such consent, with future effect.
Generally, it is not required that you provide personal data to visit our website. Technically, however, the IP address transmitted from your system is necessary to transfer the data from our website to you. Beyond the freely accessible area of our website—in the context of your registration, for example—we may need your personal data in order to be able to personally respond to you.
We need a legal basis to process your data. Art. 6 GDPR presents a nonexclusive list of legal bases. Under Art. 6 GDPR, processing is permitted when:
When you visit our website, we receive your complete IP address from your computer. Only with this IP address are we able to transmit the data of our website to you so that the website displays for you (Art. 6 (1)(b) and (f) GDPR). Beyond processing for transmission of the retrieved data, the full IP address is stored for only two (2) days in order to be in a position to initiate defensive measures against attacks on our IT, such as a block of IP addresses as well as possible criminal prosecution (Art. 6 (1)(f) GDPR).
We save the date and time of the page view and the page from which you have retrieved our website. We do not save other personal data, unless you log in.
If the programming of our website prompts your browser to load data from servers operated by third parties, we are not, as such, involved in these data transmissions. Our third-party providers have requested that we inform you of the following:
We use Google Analytics, a web analysis service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). Google Analytics employs the cookies described in our Cookie Guideline that facilitate an analysis of your use of our website and online services. The information generated on your use of these website and online offerings—including information on device events, such as crashes, system activity, hardware settings, browser type, browser version, browser language, installed add-ins, screen resolution, device type, date and time of your query and referring URL—are transmitted on our behalf to a server of Google in the United States and stored indefinitely. We use Google Analytics only with the activated IP anonymization extension “_anonymizeIp()”. This means that IP addresses transmitted to Google are truncated and processed in advance by Google on servers residing in the EU in order to exclude a direct reference to an individual through the IP address in the US. Only in exceptional cases is the full IP address transmitted to a server of Google in the US and then truncated there.
We use this information to analyze visits to our website in order to compile reports about the website activities for us so that we better understand how our site is used and where we can improve it (Art. 6 (1)(b) and (f) GDPR). Pseudonymous usage profiles can thereby be created from the processed data. Google will also transfer this information in some cases, when legally mandated or to the extent that third parties process this data on behalf of Google. Google will not associate your IP address with other Google data under any circumstances.
You can find additional information about data usage for promotional purposes by Google, settings and options to object on the websites of Google: https://www.google.com/intl/de/policies/privacy/partners/ ("Data usage by Google during your use of websites or apps of our partners"), http://www.google.com/policies/technologies/ads ("Data usage for promotional purposes"), http://www.google.de/settings/ads ("Manage information Google uses to display your advertisement") and http://www.google.com/ads/preferences/ ("Determine which advertisement Google displays for you").
You have a right to object and you can prevent the installation and storage of the cookie for Google Analytics through a corresponding setting in your browser. You can find details for this under “Help” on your browser. In addition, you can prevent collection, for Google, of the data that is generated by the cookie and related to your use of the online offering as well as the processing of such data by Google by downloading and installing the browser plug-in of Google available at the following link http://tools.google.com/dlpage/gaoptout?hl=de.
An opt-out cookie is set to prevent the collection of your data when visiting our website in the future. With this browser plug-in, the collection and storage of data for Google Analytics can also be objected to at any time with future effect.
We also use Google Optimize. Google Optimize is a Google service (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). We use the Google Optimize service to enhance the attractiveness, content and functionality of our website by statistically evaluating a percentage of our users and their changes in use in response to new functions and content we introduce. Google Optimize is a sub-service of Google Analytics (see "Google Analytics" section). In addition, you can prevent collection of the data generated by the cookie and related to your use of the website—your IP address in particular—as well as the processing of such data by Google by downloading and installing the Google browser plug-in available at the following link: www.tools.google.com.
As an AdWords customer, we also use "Google Conversion Tracking," an analysis service offered by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). Google AdWords uses it to set a cookie (“conversion cookie“) on your computer if you have reached our website through a Google ad. These cookies lose their validity after thirty days and are not used for personal identification. If you visit certain of our sites and the cookie is still valid, we and Google can recognize that someone has clicked on the display and has then been directed to our website. Each AdWords customer receives a different cookie. Cookies therefore cannot be used to identify you or your path on the Internet on different websites. The information obtained using the conversion cookie serves to create conversion statistics for AdWords customers who have decided to use conversion tracking. We consequently receive usage statistics about those users who reach our website through a Google ad and can thereby track how successful each of our promotional ads is and how suitable for you they have been for your search topic (Art. 6 (1)(f) GDPR).
As an AdWords customer, we learn the total number of users who have clicked on our display and been transferred to a site furnished with a conversion tracking tag. However, we do not obtain any information that would permit users to be personally identified. If you do not wish to participate in the tracking process, you can refuse the setting of a required cookie for this—for example, through a browser setting that generally deactivates the automatic setting of cookies. You have a right to object and can, for this purpose, prevent the installation of cookies for Google AdWords (at the domain “googleadservices.com”) through a setting in your browser so that cookies are blocked by the domain “googleadservices.com.” You can find details for this under “Help” on your browser. You can find the corresponding cookie names in our Cookie Guideline.
You will find the Google privacy policy here: http://www.google.com/intl/de/policies/privacy/.