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Group

Privacy Policy Statement

For processing data within the context of our online system and making contact via contact forms and email newsletters

Version: June 16, 2025

I. Basic Information on Data Processing

Thank you for your interest in our company. The protection of your personal data is of paramount concern for us. We therefore want to inform you comprehensively about the information we collect on our websites, the purpose for which we use it, who we might make it available to and what rights you have (Art. 12 and 13 of the General Data Protection Regulation – GDPR).

Our personal privacy measures are guided by the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679), effective May 25, 2018, and the Federal Data Protection Act (BDSG). Should personal data be processed in a particular instance, we want to express which standard is used to justify the data processing through a simple parenthetical citation of a regulation.

WAGO Canada Inc.
1550 Yorkton Court - Unit 1
Burlington, ON L7P 5B7
Phone: 888-WAGO-221
Fax:
Email: customerservice.ca@wago.com

We take the company’s internal privacy policy very seriously. We contractually obligate our employees and the processors (service companies) we engage to maintain confidentiality and to observe the IT/security rules and the applicable data protection provisions.

Personal data is the object of the data protection. Personal data, according to the Federal Data Protection Act (BDSG), is all individual information about personal or factual circumstances of an identified or identifiable natural person. In addition, the GDPR defines “personal data” as any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.

Unless it is discernible in this document or due to other circumstances, we are not able to identify you.

We as well as our contractual partners protect your personal data against unauthorized access, loss, use or dissemination and ensure that your personal information is in a legally required, controlled, secure environment which prevents unauthorized accesses, loss or dissemination.

Where data is processed on our behalf, we work only with order processors who offer a sufficient guarantee that suitable technical and organizational measures to ensure their data processing complies with Art. 28 GDPR have been enacted and your legal rights are fully protected.

If we contract with one or more partners to determine the purpose and means of the processing, we undertake joint responsibility in accordance with Art. 26 GDPR. To this end, we specify jointly in an agreement which contractual partner undertakes which responsibility pursuant to the GDPR.

Technical and organizational measures have been undertaken in our company to ensure that our company observes the legal requirements of the BDSG and the GDPR and to protect your data against damage, destruction, distortion, manipulation and unauthorized access.

To avoid unnecessary amounts of data, we process and use your personal data only to the extent this is required within the scope of our range of services.

You can, without charge and without giving reasons, obtain access to information about whether your personal data is processed. Pursuant to Art. 15 GDPR and § 34 BDSG, you have right of access to this personal data and to have further information on the processing of your data stored with us.

As part of your legal rights under Art.16 and 17 GDPR and § 35 BDSG, you can have your data which is stored with us locked, rectified or erased.

Your personal data is erased if no legal retention requirements stand in the way and you request erasure in writing or text form.

Furthermore, you have the right to have incomplete data completed and to demand the restriction of processing in the statutorily regulated cases of Art. 18 GDPR if the personal data is incorrect.

You also have a right to data portability pursuant to Art. 20 GDPR if we have mentioned Art. 6 (1)(a) or (b) or Art. 9 (2)(a) GDPR in this policy as a basis of the data processing. When exercising the right to data portability, you have the right to demand that the personal data be transmitted directly from the controller of the data file to another controller of the data file if this is technically feasible.

Pursuant to Art. 7 (3) GDPR, you also have the right to withdraw, at any time, the consent you once gave us. If you invoke this right, we may no longer process the data based on such consent, with future effect.

II. Purpose, Legal Basis and Data Categories

Generally, it is not required that you provide personal data to visit our website. Technically, however, the IP address transmitted from your system is necessary to transfer the data from our website to you. Beyond the freely accessible area of our website—in the context of your registration, for example—we may need your personal data in order to be able to personally respond to you.

We need a legal basis to process your data. Art. 6 GDPR presents a nonexclusive list of legal bases. Under Art. 6 GDPR, processing is permitted when:

You have consented to the processing of your personal data for one or more specific purposes (Art. 6 (1)(a) GDPR);
The processing is required to perform a contract in which the contracting party is the affected person. This also applies to contractual measures undertaken at the request of the data subject (Art. 6 (1)(b) GDPR);
• The data processing is required to fulfill a legal obligation we are subject to (Art. 6 (1)(c) GDPR);
• The processing is required to protect the vital interests of the affected person or another natural person. This may include the exceptional case that an affected person is severely injured, which mandates that their personal data must be sent to medical personnel (Art. 6 (1)(d) GDPR).
• The processing is required to maintain the legitimate interests of the responsible parties or any third parties, to the extent that the vital interests, legal rights and fundamental freedoms of the person for which protection of personal data is required are not infringed (art. 6 para. 1 f) GDPR). This legal basis also entitles us to enact processing procedures not covered by any of the above-mentioned legal bases, if this processing is required to maintain the legitimate interests of the our company or any third parties and to the extent that the vital interests, legal rights and fundamental freedoms of the affected person are not infringed. We are also particularly entitled to these processing procedures since they have been specifically granted by European legislation. This legislation supports the contention, an entitled interest may be assumed when the affected person is a customer of the responsible party (Recital 47 sen. 2 GDPR).