Privacy Policy Statement
For processing data within the context of our online system and making contact via contact forms and email newsletters
Version: 07.08.2025
For processing data within the context of our online system and making contact via contact forms and email newsletters
Version: 07.08.2025
I. Basic Information on Data Processing
Thank you for your interest in our company. The protection of your personal data is of paramount concern for us. We therefore want to inform you comprehensively about the information we collect on our websites, the purpose we use it for, who we might make it available to and what rights you have (art. 12 and 13 of the General Data Protection Regulation – GDPR).
Our personal privacy measures are guided by the General Data Protection Regulation (GDPR, VO EU 2016/679), effective 2018-05-25, and the Federal Data Protection Act (BDSG). With the simple citation of a regulation enclosed in parentheses, we want to express which standard is used to justify the data processing, and if personal data are processed during this process.
Controller in terms of data protection law:
WAGO ELWAG sp. z o.o.
Piękna 58a
50-506 Wrocław, Poland
Phone: +48 71 360 29 70
Fax: +48 71 360 29 99
Email: wago.elwag@wago.com
We take the company’s internal privacy policy very seriously. We contractually obligate our employees and the processors (service companies) we engage to maintain confidentiality and to observe the IT/security rules and the applicable data protection provisions.
Personal data are the subject of data protection and our privacy policy. Personal data, according to the Federal Data Protection Act (BDSG), is all individual information about personal or factual circumstances of an identified or identifiable natural person. In addition, the GDPR defines “personal data” as any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.
To the extent it is not recognizable in this document or due to other circumstances, we are not in a position to identify you.
We as well as our contractual partners protect your personal data against unauthorized access, loss, use or dissemination and ensure that your personal information is in a legally required, controlled, secure environment which prevents unauthorized accesses, loss or dissemination.
Where data is processed on our behalf, we work only with order processors who offer a sufficient guarantee that suitable technical and organizational measures to ensure their data processing complies with Art. 28 GDPR have been enacted and your legal rights are fully protected.
If we contract with one or more partners to determine the purpose and means of the processing, we undertake joint responsibility in accordance with Art. 26 GDPR. To this end, we join agreements specifying exactly which contractual partner undertakes which responsibility per GDPR.
Technical and organizational measures have been undertaken in our company to ensure that our company observes the legal requirements of the BDSG and the GDPR and to protect your data against damage, destruction, corruption, manipulation and unauthorized access.
To avoid unnecessary amounts of data, we process and use your personal data only to the extent this is required within the scope of our range of services.
WAGO is a global company. Personal data is preferably stored and processed by our employees, national production sites and sales companies and service providers commissioned by us within the EU. In exceptional cases, processing may also take place outside the EU, e.g. in the USA. In such cases, your personal data is transferred in accordance with art. 44 et seq. GDPR.
In some cases, contracted service providers (e.g. in the context of IT services) may also need to access personal data outside the EU. We select these providers carefully and ensure an appropriate level of data protection through contractual, technical and organizational measures. As a rule, we agree the EU standard contractual clauses, if necessary with supplementary contractual rules.
For some countries outside the EU, such as Canada, the United Kingdom, the United States of America and Switzerland, the EU has already established a comparable level of data protection. Due to the comparable level of data protection, the transfer of data to these countries does not require any special authorisation or agreement.
You can, without charge and without giving reasons, obtain information about whether your personal data is processed. Pursuant to art. 15 GDPR and § 34 BDSG, you have the right to information about this personal data and to further information on the processing of your data stored with us.
As part of your legal rights under art. 16 and 17 GDPR and § 35 BDSG, you can have your data which is stored with us blocked, corrected or deleted.
Your personal data is deleted if no legal retention requirements stand in the way and you request deletion in writing or text.
Furthermore, you have the right to have incomplete data completed and to demand the curtailment of processing in the statutorily regulated cases in art. 18 GDPR if the personal data is incorrect.
You also have a right to data portability pursuant to art. 20 GDPR If we have mentioned art. 6 para. 1 a) or b) GDPR, or art. 9 para. 2 a) GDPR in this declaration as a basis of the data processing. When exercising the right to data portability, you have the right to demand that the personal data be transmitted directly from the controller of the data file to another controller of the data file if this is technically feasible.
Pursuant to art. 7 para. 3 GDPR, you also have the right to revoke the consent you once grated to us at any time. If you invoke this right, we are no longer entitled to process the data identified under this prior consent.
To make the processing of enquiries as efficient as possible, we provide a landing page. You can use this to submit your enquiries in a simple and structured way. Of course, enquiries can still be submitted by email or other means. The enquiries you submit, as well as the personal data you provide (such as title, surname, first name and your address), are then forwarded to an IT system where they are processed by our data protection teams. Please note that we need your e-mail address in order to be able to respond to your enquiry. The legal basis for the processing of your personal data is Art. 6 para. 1 f) GDPR. We have carefully selected the provider of the IT system and commissioned it in accordance with Article 28 GDPR. For this purpose, we have concluded an additional agreement on order processing in which the subject matter and duration of the processing, the type and purpose of the processing, the type of personal data, the categories of data subjects and the obligations and rights of the controller are specified (in accordance with Art. 28 para. 3 GDPR).
Generally, it is not required that you provide personally identifiable information to visit our website. Technically, however, the IP address transmitted from your system is necessary to transfer the data from our website to you. Beyond the freely accessible area of our website – to process your registration, for example – we need your personal data, as appropriate, in order to be able to personally respond to you.
We need a legal basis to process your data art. 6 GDPR presents a non-exclusive list of legal bases. Per art. 6 GDPR, processing is permitted when:
When you visit our website, we receive your complete IP address from your EDP. Only with this IP address are we able to transmit the data of our website to you so that the website displays for you (Art. 6 (1) (b) and (f) GDPR). Beyond processing for transmission of the retrieved data, the full IP address is stored for only two (2) days in order to be in a position to initiate defensive measures against attacks on our IT, such as a block of IP addresses as well as possible criminal prosecution (Art. 6 (1) (f) GDPR).
We save the date and time of the page view and the page from which you have retrieved our website. We do not save other personal data, unless you log in.
If the programming of our website prompts your browser to load data from servers operated by third parties, we are not, as such, involved in these data transmissions. Our third-party providers have requested we inform you of the following: