Esta declaración se aplica al tratamiento de nuestros datos en el contexto de los sistemas en línea y a las comunicaciones realizadas través de formularios de contacto y boletines informativos enviados por correo electrónico
Thank you for your interest in our company. The protection of your personal data is of paramount concern for us. We therefore want to inform you comprehensively about the information we collect on our websites, the purpose we use it for, who we might make it available to and what rights you have (Art. 12 and 13 of the General Data Protection Regulation – GDPR).
Our personal privacy measures are guided by the General Data Protection Regulation (GDPR, VO EU 2016/679), effective 2018-05-25, and the Federal Data Protection Act (BDSG). With the simple citation of a regulation enclosed in parentheses, we want to express which standard is used to justify the data processing, and if personal data are processed during this process.
Controller in terms of data protection law:
WAGO GmbH (under Swiss law) & Co. KG
Hansastr. 27
D-32423 Minden
Phone: (011) 49 571/887-0
Fax: (011) 49 571/887-169
Email: info@wago.com
We take the company’s internal privacy policy very seriously. We contractually obligate our employees and the processors (service companies) we engage to maintain confidentiality and to observe the IT/security rules and the applicable data protection provisions.
Personal data are the subject of data protection and our privacy policy. Personal data, according to the Federal Data Protection Act (BDSG), is all individual information about personal or factual circumstances of an identified or identifiable natural person. In addition, the GDPR defines “personal data” as any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.
To the extent it is not recognizable in this document or due to other circumstances, we are not in a position to identify you.
We as well as our contractual partners protect your personal data against unauthorized access, loss, use or dissemination and ensure that your personal information is in a legally required, controlled, safe environment which prevents unauthorized accesses, loss or dissemination.
Where data is processed on our behalf, we work only with order processors who offer a sufficient guarantee that suitable technical and organizational measures to ensure their data processing complies with Art. 28 GDPR have been enacted and your legal rights are fully protected.
If we contract with one or more partners to determine the purpose and means of the processing, we undertake mutual responsibility in accordance with Art. 26 GDPR. To this end, we join agreements specifying exactly which contractual partner undertakes which responsibility per GDPR.
Technical and organizational measures have been undertaken in our company to ensure that our company observes the legal requirements of the BDSG and the GDPR and to protect your data against damage, destruction, corruption, manipulation and unauthorized access.
To avoid unnecessary amounts of data, we process and use your personal data only to the extent this is required within the scope of our range of services.
You can, without charge and without giving reasons, obtain information about whether your personal data is processed. Pursuant to Art. 15 GDPR and § 34 BDSG, you have the right to information about this personal data and to further information on the processing of your data stored with us.
As part of your legal rights under Art.16 and 17 GDPR and §35 BDSG, you can have your data which is stored with us blocked, corrected or deleted.
Your personal data is deleted if no legal retention requirements stand in the way and you request deletion in writing or text.
Furthermore, you have the right to have incomplete data completed and to demand the curtailment of processing in the statutorily regulated cases in Art. 18 GDPR if the personal data is incorrect.
You also have a right to data portability pursuant to Art. 20 GDPR If we have mentioned Art. 6 (1)(a) or (b) GDPR, or Art. 9 (2)(a) GDPR in this declaration as a basis of the data processing. When exercising the right to data portability, you have the right to demand that the personal data be transmitted directly from the controller of the data file to another controller of the data file if this is technically feasible.
Pursuant to Art. 7 (3) GDPR, you also have the right to revoke the consent you once grated to us at any time. If you invoke this right, we are no longer entitled to process the data identified under this prior consent.
Generally, it is not required that you provide personally identifiable information to visit our website. Technically, however, the IP address transmitted from your system is necessary to transfer the data from our website to you. Beyond the freely accessible area of our website – to process your registration, for example – we need your personal data, as appropriate, in order to be able to personally respond to you.
We need a legal basis to process your data. Art. 6 GDPR presents a non-exclusive list of legal bases. Per Art. 6 GDPR, processing is permitted when:
When you visit our website, we receive your complete IP address from your EDP. Only with this IP address are we able to transmit the data of our website to you so that the website displays for you (Art. 6 (1)(b) and (f) GDPR). Beyond the processing for transmission of the called up data, the full IP address is stored for only two days in order to be in a position to initiate defensive measures against attacks on our IT, such as a block of IP addresses as well as possible criminal prosecution (Art. 6 (1)(f) GDPR).
We store the date and time of the page view and the page from which you called up our page. We do not save other personal data, unless you log in.
If the programming of our website prompts your browser to load data from servers operated by third parties, we are not, as such, involved in these data transmissions. Our third-party providers have requested we inform you of the following:
We use Google Analytics, a Google Web analysis service (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). Google Analytics employs the cookies described in our Cookie Policy that facilitate analysis of your use of our websites and online services. The information generated on your use of these websites and online offerings – including information on device events, such as crashes, system activity, hardware settings, browser type, browser version, browser language, installed add-ins, screen resolution, device type, date and time of your query and referring URL – are transmitted on our behalf to a server of Google in the United States and stored indefinitely. We use Google Analytics only with the activated IP anonymization extension “_anonymizeIp()”. This means that IP addresses transmitted to Google are truncated and processed in advance by Google on servers residing in the EU in order to exclude a direct identification of an individual through the IP address in the US. Only in exceptional cases is the full IP address transmitted to a server of Google in the US and then truncated there.
We use this information to analyze visits to the website in order to compile reports about the website activities for us so that we better understand how our site is used and where we can improve it (Art. 6 (1)(b) and (f) GDPR). Pseudonymous usage profiles can thereby be created from the processed data. Google will also transfer this information in some cases, when legally mandated or to the extent that third parties process this data on behalf of Google. Google will not associate your IP address with other Google data under any circumstances.
You can find further information on data usage for advertising purposes through Google, setting options and ways to object on the Google websites: https://www.google.com/intl/de/policies/privacy/partners/ (“How Google uses data when you use our partners' sites or apps”), http://www.google.com/policies/technologies/ads (“Data usage for advertising purposes”), http://www.google.de/settings/ads (“Control the information Google uses to show you ads”) and http://www.google.com/ads/preferences/ (“Make the ads you see more useful to you”).
You have a right to object and you can prevent the installation and storage of the cookie for Google Analytics through a corresponding setting in your browser. Details to blocking cookies can be found under “Help” on your browser. In addition, you can prevent collection, for Google, of the data that is generated by the cookie and related to your use of the online offering as well as the processing of such data by Google by downloading and installing the Link browser plug-in of Google available at the following link http://tools.google.com/dlpage/gaoptout?hl=de.
An opt-out cookie will be set to prevent the collection of your data when visiting this website in the future. With this browser plug-in, the collection and storage of data for Google Analytics can also be objected to at any time with future effect.
We also use Google Optimize. Google Optimize is a Google service (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). We use the Google Optimize service to enhance the attractiveness, content and functionality of our website by statistically evaluating a percentage of our users and their changes in use habits as a response to new functions and contents we introduce. Google Optimize is a sub-service of Google Analytics (see Section “Google Analytics”). In addition, you can prevent collection of the data generated by the cookie and related to your use of the website − your IP address in particular – as well as the processing of such data by Google by downloading and installing the Google browser plug-in available at this Link : www.tools.google.com
As an AdWords customer, we also use “Google Conversion Tracking,” an analysis service offered by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; ”Google“). Google AdWords uses it to set a cookie (“conversion cookie“) on your computer if you have reached our website through a Google ad. These cookies lose their validity after thirty days and are not used for personal identification. If you visit certain pages of ours and the cookie has not yet expired, we and Google can recognize that someone has clicked on the ad and was thus redirected to our page. Each AdWords customer receives a different cookie. Cookies therefore cannot be used to identify you or your path on the Internet on successive visits at different websites. The information obtained using the conversion cookie serves to create conversion statistics for AdWords customers who have decided to use conversion tracking. We consequently receive usage statistics about those users who reach our website through a Google ad and can thereby track how successful each of our promotional ads is and how suitable for you they have been for your search topic (Art. 6 (1)(f) GDPR).
As an AdWords customer, we learn the total number of users who have clicked on our display and been transferred to a site furnished with a conversion tracking tag. However, we do not obtain any information that would permit users to be personally identified. If you do not wish to participate in the tracking process, you can refuse the setting of a required cookie for this – for example, through a browser setting that generally deactivates the automatic setting of cookies. You have a right to object and can, for this purpose, prevent the installation of cookies for Google AdWords (at the domain “googleadservices.com”) through a setting in your browser so that cookies are blocked by the domain “googleadservices.com.” Details to blocking cookies can be found under “Help” on your browser. You can find the corresponding cookie names in our Cookie Policy.
You can find the Google Privacy Policy here (http://www.google.com/intl/de/policies/privacy/).
We use the remarketing technologies of Google (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). Through this technology, users who have already visited our websites and online services and been interested in the offering are appealed to again through targeted advertising on the pages of the Google Partner network. The advertisements are displayed via the use of Cookies that contain a number. Cookies are small text files stored on the user's device. Through this number, the visits to the website and anonymized data on the use of the website are collected. This data is amalgamated by Google across services and devices. Ads can be displayed to you based on the information derived from the use of the devices. By its own account, in this process Google collects and saves no personal data of visitors to the website. If you subsequently visit another website in the Google Display Network, ads will be displayed to you which, with a high probability, incorporate product and information areas that have previously been viewed. By means of text files, user behavior while visiting the website can be analyzed and then used for targeted product recommendations for WAGO products and interest-based advertising for WAGO products (display of ads relevant to previously visited WAGO websites) (Art. 6 (1)(f) GDPR).
If you would like not to receive any interest-based advertising (objection), you can categorically deactivate the use of cookies through Google for these purposes by visiting the page https://www.google.de/settings/ads and entering corresponding settings. As an alternative, users can deactivate cookies from third-party suppliers by going to the deactivation site of the Network Advertising Initiative. You can also block cookies for Google Remarketing through a setting in your browser.http://www.networkadvertising.org/managing/opt_out.asp. Details to blocking cookies can be found under “Help” on your browser. You can find the corresponding cookie names in our Cookie Policy.
You can view the Google Privacy Policy at http://www.google.com/privacy/ads/.
This website uses Google Tag Manager. Google Tag Manager is a solution offered by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Inland; „Google“), with which marketers can administer website tags through an interface. The tool “Tag Manager” itself (which implements the tags) is a cookie-free domain and collects no personal data. The tool only provides for the forwarding of data and triggering of other tags that, in some circumstances, can themselves collect data. Google Tag Manager does not access this data. If there has been a deactivation at the domain or cookie level, this remains in force for all tracking tags that are implemented with Google Tag Manager.
We use Google Maps on the website in order to make orientation easier for you. Google Maps is a Google service (Gordon House, Barrow Street, Dublin 4, Ireland; “Google“). When viewing the contact pages, your web browser is instructed to load the functions and map data needed for this directly from the server of Google. These servers may reside in the United States or other countries of the world. We have no control options for this and receive no information from Google about whether you have exchanged corresponding map information during your visit to our page. Whether Google has only delivered technically necessary information to you or saved and evaluated further data about you or your system, such as IP addresses, information about your browser, etc., is not made available to us. Die Google Privacy Policy statement (https://www.google.com/intl/de/policies/privacy/index.html) also applies to Google Maps. We expressly indicate here that Google processes the following categories of data: device-related information, IP address, hardware settings, browser type, browser language, date and time of your query and referring URL, cookies (blockable by you in the browser settings, see also above), location-based information. Google can link the data with other data from you and uses the data collected in the course of the services for provisioning, maintenance, protection and improvement of the Google services, for the development of new services as well as to protect Google and its users. Google also uses this data to offer you customized contents – for example, to provide you with more relevant search results and advertisements. Using data collected through cookies and other technologies, such as pixel tags, Google improves your user experience and the quality of Google services as a whole. For example, Google facilitates the storage of your preferred language setting in order to display services in the language you prefer. Before Google uses information for purposes other than those listed by Google in the Google Privacy Policy, Google will ask you for your consent. With your consent, Google also shares data with third parties for contract data processing and for legal reasons. You can also change settings related to data privacy at Google when you log in there. In addition, Google abides by various self-regulation obligations, including that of the EU-US Privacy Shield Framework, and processes complaints.
This website uses the marketing function “LinkedIn Insight Tag,” from the LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn“). Each time one of our pages containing functions from LinkedIn is opened, a connection to the LinkedIn servers is established. This informs LinkedIn that you have visited our Internet pages with your IP address. The active program function (JavaScript) ensures visitor actions on this website are understood to be anonymized and then used to measure the effectiveness of the advertising and to present interest-related ads (“LinkedIn Ads“) in the course of the visit to the social network LinkedIn and other websites. To do so, the LinkedIn Insight tag is integrated into this website, whereby a connection to the LinkedIn server is established if you visit this website and in parallel, are connected to your LinkedIn account. This assignment attempts to function across devices, so how users behave between different devices is also evaluated. The basis of this use is Art. 6 (1)(f) GDPR. Additional information regarding data collection and use, as well as your options and rights to protect your private sphere, are available from the LinkedIn data privacy policy under https://www.linkedin.com/legal/privacy-policy. If you are logged in to LinkedIn, you can deactivate this data collection at any time under the Link : https://www.linkedin.com/psettings/enhanced-advertising.
Please click this link to prevent future data collection by Facebook within this website (the opt-out only functions in this browser and only for this domain) and to exercise your right to object to this. This will save an opt-out cookie on your device. If you delete your cookies in this browser you must click on this link again.
This website uses the marketing function “LinkedIn Insight Tag,” from the LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn“). Each time one of our pages containing functions from LinkedIn is opened, a connection to the LinkedIn servers is established. This informs LinkedIn that you have visited our Internet pages with your IP address. The active program function (JavaScript) ensures visitor actions on this website are understood to be anonymized and then used to measure the effectiveness of the advertising and to present interest-related ads (“LinkedIn Ads“) in the course of the visit to the social network LinkedIn and other websites. To do so, the LinkedIn Insight tag is integrated into this website, whereby a connection to the LinkedIn server is established if you visit this website and in parallel, are connected to your LinkedIn account. This assignment attempts to function across devices, so how users behave between different devices is also evaluated. The basis of this use is Art. 6 (1)(f) GDPR. Additional information regarding data collection and use, as well as your options and rights to protect your private sphere, are available from the LinkedIn data privacy policy under https://www.linkedin.com/legal/privacy-policy. If you are logged in to LinkedIn, you can deactivate this data collection at any time under the Link : https://www.linkedin.com/psettings/enhanced-advertising.
Please click this link to prevent future data collection by LinkedIn within this website (the opt-out only functions in this browser and only for this domain) and to exercise your right to object to this. This will save an opt-out cookie on your device. If you delete your cookies in this browser you must click on this link again.
We use the Crazy Egg, Inc., Web analysis service. (16220 E. Ridgeview Lane, La Mirada, CA 90638). To perform the Crazy Egg service, Crazy Egg can gather information (previously accessed website, country, device type, operating system, browser, browser window size, date, click times, click points and scroll depth, new and recurring) through the use of cookies for analysis and observation. This information is conveyed via direct communication between your browser and the Crazy Egg server by using your IP address. Never used individually, the data is incorporated into that of a larger user group to optimize our website’s potential. The data is periodically evaluated manually once a year. Users are randomly selected and not personally identified. According to a statement from Crazy Egg, none of your personal data is collected, processed or exploited through the operation of Crazy Egg and the use of cookies. Merely usage profiles are created through the use of pseudonyms. The data collected under a pseudonym is not amalgamated with real data from you. The data is collected in order to visually depict the frequency of pages visited and the clicks and may include the following: browser information, end device used, IP address, duration of the visit, location. The results are processed into reports, which we use to optimize our websites.
To exercise your right of refusal and prevent future data collection by Crazy Egg within this website (the opt-out function only takes effect in this browser and only for this domain), please click this link. This will save an opt-out cookie on your device. If you delete your cookies in this browser you must click on this link again.
You can find the Crazy Egg Privacy Policy at https://www.crazyegg.com/privacy.
Our website uses the conversion tracking of Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). For this, Microsoft Bing Ads sets a cookie on your computer if you have reached our website through a Microsoft Bing ad. Microsoft Bing and we can recognize in this manner that someone has clicked on an ad, was redirected to our website and has reached a previously designated target page (conversion page). With this, we learn only the total number of users who have clicked on a Bing ad and were then redirected to the conversion page. No personal information on the identity of the user is communicated. If you do not wish to participate in the tracking process, you can also refuse the setting of a required cookie for this – for example, through a browser setting that generally deactivates the automatic setting of cookies. You can find further information on data privacy and the cookies used at Microsoft Bing on the website of Microsoft (https://privacy.microsoft.com/de-de/privacystatement).
Please click this link to prevent future data collection by Microsoft Bing Ads within this website (the opt-out only functions in this browser and only for this domain) and to exercise your right to object to this. This will save an opt-out cookie on your device. If you delete your cookies in this browser you must click on this link again.
By means of the services of AppDynamics Inc. (“AppDynamics“), a Delaware corporation with registered office at 303 Second Street, North Tower, 8th Floor, San Francisco, CA 94107, USA, data is collected and further processed in anonymized form for analysis and for the continuous improvement of our website. This happens through the use of cookies. Analysis of the collected and transmitted data enables AppDynamics to detect and present performance-related weaknesses of our website. The presentation expressly relates to analysis of internal system problems so that they can be recognized and remedied early and the stability of our website can be guaranteed.
We configure AppDynamics in such a way that, in general, no personal data (no anonymized IP addresses as well) is collected and stored. For the review of performance-related weaknesses, WAGO only uses data which includes no personal data.
For online surveys, we employ the services offered by Netigate Deutschland GmbH, Untermainkai 27-28, DE-60329 Frankfurt am Main. We have carefully searched out and commissioned this supplier pursuant to Art. 28 GDPR.
Any participation in this survey is on a solely voluntary basis. Netigate processes and saves information provided by users only to evaluate the survey on our behalf, provided that any requested personal data – e.g., name, email address, etc. – is anonymized; and in particular, without the user's IP address.
This ensures no information which may permit conclusions regarding survey participants is saved for anonymous surveys. Only the date and time of your participation are saved.
Any personal information you divulge during the survey is understood as voluntary and is saved in accord with local law. Unless explicitly set forth in the survey description or you have granted your express consent, no personal data is transferred to thirds. We explicitly inform you that if the survey also elicits personal information exceeding its purpose (e.g., name, address, company, etc.), we will understand it to be additional voluntary information and collect and use it accordingly.
For question forms requesting personal data as part of their essential purpose, especially as pertains to customer satisfaction and individualized questionnaires and surveys, the information listed therein is transmitted to us and stored because of our legitimate interests in speed as well as optimization of our online offering and customer service (Art. 6 (1)(f) GDPR). If you are already our customer or will be in the future, we may collect, save, modify and transmit the data for the establishment, execution or termination of the contractual relationship without the need for your consent and for as long as the law permits us to do so (Art. 6 (1)(b) GDPR).
In other cases – including while the contractual relationship has not yet come into being – we store your data no longer than two years, or longer if the law requires this of us. You have a right to object, with future effect, regarding data transmitted to us through the questionnaire. You exercise your right of revocation through a communication to us.
Further information regarding the Netigate data privacy policy is available under: https://www.netigate.net/de/impressum/#legal
We make live chat ("Userlike") available on our website. Userlike is live chat software of Userlike UG (limited), (Probsteigasse 44-46, 50670 Cologne, Germany). We have carefully chosen and engaged this supplier pursuant to Art. 28 GDPR. For this, we have entered into an additional processing agreement which specifies the object and duration of the processing, the type and purpose of the processing, the type of personal data, the categories of data subjects and the duties and rights of the controller (pursuant to Art. 26 (3) GDPR).
Your data is processed based on your consent (Art. 6 (1) (a) GDPR). For participating in the live chat, you can optionally give the following information about yourself: first name, last name and email address. Details on the device you use (web browser, IP address) are also collected in the course of the live chat. In addition, WAGO stores the date and time of the chat conversations as well as the content of the chat discussions themselves ("chat transcript"). If the name or email address indicated are associated with a WAGO customer number, this can be traced by the particular WAGO customer service representative during the live chat.
This information is required for the live chat function to work properly and so that the quality of the live chat function can be monitored, your queries answered and statistics compiled. To facilitate a personal conversation with us in the form of a real time chat, Userlike uses cookies which are stored on your computer. You can find further information on the function of cookies in our Cookie Guideline. Viewing our website loads the chat widget in the form of a JavaScript file from Amazon Web Services. The chat widget technically constitutes the source code that is executed on your computer and facilitates the chat.
Depending on the course of the conversation with our employees, it may happen that you transmit further personal data in the chat. The type of this data hinges strongly on your query or the problem you describe to us.
We wish to develop our website optimally and, for this, collaborate with trbo GmbH (Leopoldstr. 41, 80802 Munich, Germany; "turbo”), whose tracking tools we use in order to manage and improve our online offerings. We implement these tools in order to quantify the use of our online offerings and the effectiveness of our online advertising. This helps us understand which pages are especially attractive to the users of our services, which products interest our customers most and which individual offerings we should provide for our respective website users.
The data collected and used in this context is always stored only under a pseudonym (e.g. a random identification number) and is not conflated with your personal data (e.g. name, address, account number, etc.). If and when trbo obtains access to the data, this occurs exclusively on our behalf and under our supervision. For this, we have entered into a contract with trbo for processing personal data on our behalf (pursuant to Art. 28 (3) GDPR).
Technically, we use the installed tracking tools, particularly so-called "cookies" and "web beacons," to collect the following information: which pages are visited, when, how often and in what order, which products are searched for, which links or offerings are clicked on and which orders are placed.
Link If you prefer that we not collect and use information on your usage of the website in this manner, you can object to it (so-called “opt-out”) at the following link TRBO OPTOUT COOKIE. For this purpose, a corresponding opt-out cookie, which contains no data suitable for tracking but which merely makes it possible to recognize your objection to the data collection, is set on your computer so that this is no longer performed.
No online orders can be completed without your registration with your company data, with the result that no contracts on the online system can be entered into. If you wish to initially forego the online ordering option, prices and the like, we also offer you a registration with just email address and password. In addition, you can contact our sales team through other means of communication.
We will use the data you supply in the complete registration to verify your eligibility to purchase goods in accordance with our customer criteria. We will store the data and the time and result of the review in order to be able to permanently maintain the activation and perform any further review.
At login, your login data is compared with that in our database of stored access data. We only save failed logins in your user account to enable us to block the account after five successive failed logins to prevent unauthorized access attempts and protect you and us against attempted fraud (Art. 6 (1)(a), (b) and (f) GDPR).
When you place goods in the shopping cart or on the watch list, this is understood as a request to save this accordingly in our systems for you. We will store the noted goods and quantities in the account in order to fulfill your wish that they be stored and in order to be able to make the shopping cart or watch list available to you at the next login; in this way, we can offer you a simple option for ordering a variety of goods at the right time Art. 6 (1)(b) and (f) GDPR). The shopping cart remains stored until the order is placed, but for no longer than two years after the last change. The watch and comparison lists also remain stored for a maximum of two years after the last change, but are only relatable to your browser until you delete cookies or switch the browser or device.
If we display prices to you, we will use your data to identify individual prices, minimum order amounts and free delivery limits from our database that apply to you and make it possible for you to order on these terms (Art. 6 (1)(a) and (b) GDPR).
Data needed for the delivery is queried as part of the ordering process (Art. 6 (1)(b) GDPR). At first, this data is cached only briefly on our servers in order to make a multi-step sequence possible and then stored long-term only when you submit the order. In addition, we will also enter data into the database which you submit by fax or telephone and treat it like data from an online order. The data stored for order and service processing, for displaying order tracking and a history in your account, for facilitating subsequent orders and for satisfying legal retention requirements (Art. 6 (1)(b) and (f) (GDPR).
To process the order (Art. 6 (1)(b) GDPR), it may be necessary to share your personal data and data arising from the order with enterprises which we engage for contract processing. This may, for example, be a bank for payment processing or a logistics partner for shipment of the goods to you. Only necessary data is shared.
In addition, we use your name and address data to conduct a credit check manually, depending on the project. The credit check is not performed based on an automated individual decision of the shop system, but primarily on WAGO's behalf through Verband der Vereine Creditreform e. V., Hellersbergstraße 12, D-41460 Neuss, Germany, and in rare cases additionally through Bisnode Deutschland GmbH, Robert-Bosch-Straße 11, 64293 Darmstadt, Germany. These credit agencies will use your data to check whether you are already listed in the database of the credit agencies and existing data, such as about earlier payment defaults or ongoing contracts, is ascribable to you. In this way, we receive information about your previous payment history and credit information. We use the information from the credit agencies solely to protect us against potential payment defaults, wherein our predominantly legitimate interest in terms of Art. 6 (1)(f) GDPR exists. We will, in any event, deliver to you with prepayment, submission of a bank guaranty or credit insurance unless other reasons preclude delivery. We save the data we have received from the credit agencies for the duration of the business relationship in order to reduce queries with credit agencies.
We use data from the registration pursuant to Art. 6 (1)(b) and (f) GDPR. The credit agencies act based on Art. 6 (1)(f) GDPR in conjunction with § 31 BDSG.
When the contact form is used, the information listed there is transmitted to us and stored because of our legitimate interests in speed as well as optimization of our online offering and customer service. We use the data exclusively for replying to your inquiry and, if the inquiry should relate to a contractual relationship, or a contractual relationship arise therefrom, for initiating and handling the contractual relationship (Art. 6 (1)(a), (b) and (f) GDPR). If you are already our customer or will be in the future, we may collect, save, modify and transmit the data for the establishment, execution or termination of the contractual relationship without the need for your consent and for as long as the law permits us to do so.
In other cases – including while the contractual relationship has not yet come into being – we store your data no longer than two years, or longer if the law requires this of us. You have a right to object, with future effect, regarding data transmitted to us through the contact form. You exercise your right of revocation through a communication to us.
Si está suscrito a nuestra newsletter con su dirección de email, usaremos esa dirección para nuestros fines publicitarios, como se especifica en detalle durante la suscripción de la newsletter y hasta la baja de la misma.según (Art. 6(1) (a) y (b) GDPR Si no se especifican otros fines publicitarios, nuestra newsletter solo tendrá información de la compañía sobre las novedades de producto, productos destacados, actualizaciones y servicios, así como ofertas especiales y concursos WAGO y fechas de evento. Al suscribirse a nuestra newsletter, consiente recibir la misma y los procesos descritos.
Plataforma utilizada: HubSpot
Utilizamos la plataforma de nube HubSpot para el marketing por correo electrónico, el análisis web y la gestión de contactos (HubSpot Germany GmbH, Am Postbahnhof 17, 10243 Berlin). HubSpot nos ayuda a enviar, personalizar y analizar contenido de marketing, así como a rastrear el comportamiento del usuario en nuestro sitio web.
Código de seguimiento y análisis web
En nuestro sitio web, utilizamos el código de seguimiento de HubSpot para rastrear las interacciones de los visitantes y optimizar los procesos de marketing. Si autoriza el uso de cookies y tecnologías de seguimiento, se tratarán los siguientes datos personales:
Acceso a datos técnicos
Datos de comportamiento del sitio web:
Datos de origen y campaña:
Datos de interacción:
Cookies y reconocimiento:
Datos de marketing y conversión:
El seguimiento solo se lleva a cabo después de que usted haya dado su consentimiento expreso a través de la Gestión de consentimientos en nuestro sitio web (art. 6, apdo. [1][a] del RGPD). Los análisis nos ayudan a comprender mejor el comportamiento de los usuarios y a adaptar el contenido específicamente a sus intereses individuales. La elaboración de perfiles personalizada no se lleva a cabo sin su consentimiento activo.
Acceso por equipos en HubSpot
Para proteger sus datos, hemos implementado una gestión de derechos finamente diferenciada en HubSpot; los datos de contactos y cuentas se asignan automáticamente a equipos de país específicos en función de las organizaciones de ventas almacenadas (Sales_Orgs / VKOrgs, por ejemplo, Team DE, Team CH y Team US). Solo los empleados con la autorización de comercialización y la afiliación de equipo apropiados pueden acceder a estos datos. Esto se aplica tanto al acceso a contactos como a carpetas de marketing compartidas en HubSpot.
La recopilación de datos estadísticos también incluye determinar si se abren newsletter, cuando se abren, que links se clican y si los envios de emails se entregaron. Además, se registra la duración de lectura, esto solo se hace sobre la base de grupos elegidos. Por motivos técnicos, es posible asociar esta información con los destinatarios individuales del boletín, pero no es nuestro objetivo ni el de HubSpot supervisar a usuarios individuales. Estos análisis nos ayudan a discernir los habitos de lectura de los usuarios y a adaptarlos a él o enviar diferente contenido en función de sus intereses.
Utilizamos el proceso de "doble suscipción" para consentir recibir la newsletter y prevenir el mal uso de los datos. Con este proceso, nos aseguramos que el receptor actual quiere recebir nuestra newsletter. Una vez suscrito, recibirá un correo electrónico en el que se le pide que confirme su suscripción al boletín. No le enviaremos nuestro boletín hasta que lo confirme. Las suscripciones al boletín se registran para documentar el proceso de suscripción de conformidad con los requisitos legales. Esto incluye el almacenamiento de la suscripción y la hora de confirmación, así como, la dirección IP. Los cambios de datos también se guardan.
Usted podrá retirar en cualquier momento su consentimiento para recibir nuestro boletín. Puede cancelarse la suscripción haciendo click en el link de la newsletter o escribiendo a WAGO GmbH & Co. KG, Digital: Departamento Newsletter, Hansastraße 27, 32423 Minden. En caso de comunicación escrita, la cancelación será efectiva dentro de las 3 semanas a la recepcion de la misma.
El consentimiento para el envío de direcciones de correo electrónico se basa en el art. 6 apdo. 1(a), art. 7 del RGPD y sec. 7(2) N.º 3 o (3) de la Ley alemana de prácticas comerciales leales (UWG). La recopilación y análisis de datos estadísticos, así como el registro del procedimiento de suscripción, se realizan en nuestro interés legítimo conforme al art. 6, apdo. [1][f] del RGPD. Este interés tiene por objetivo el uso de un sistema de boletines seguro e intuitivo que cubra tanto nuestros intereses comerciales como, la publicidad directa y las expectativas de los usuarios. Cuando utilicemos sus datos personales para la publicidad directa, podrá revocar este uso en cualquier momento enviándonos un mensaje conforme al art. 21 del RGPD.
We offer you an application service in the form of a login area. You can register there and call up the application assistant, which will lead you through our application service. There you will have to give at least the following information about yourself: first name, last name, email address and user name. Other than that, you can supply all data about yourself that you feel is useful for the application.
When you submit an application or when we initiate a potential employment relationship, if applicable, we use your personal data to check the suitability of the application as well as to make personal contact with you (Art. 6 (1)(a) and (b) GDPR). Should the advertised position be outside the European Union, we will forward your personal data, as needed, to the corresponding country outside the EU (Art. 49 (1)(b) GDPR, if no adequacy decision exists for the country pursuant to Art. 45 (3) GDPR or appropriate safeguards are in place pursuant to Art. 46 GDPR).
In the event that your application cannot be considered at the moment, you have the option to manage your application data in the login area. We store and use your login data, as well as the data you have given, in order to provide you access, and management and application options (Art. 6 (1)(a) and (b) GDPR). In addition, when you submit new applications, we use the data from your earlier application for comparison (Art. 6 (1)(a) and (b) GDPR). We initiate the deletion process six months after your last login. This begins with a notice to you about the imminent deletion, for which we use your email address (Art. 6 (1)(a) and (b) GDPR). You can revoke your consent to the storage and processing of your application data at any time with future effect and, in addition, manage each individual application in the login area.
If you do not wish to consent to our online application service, you are welcome to send us an application by email or on paper with the same prospects. We will review this application only once (Art. 6 (1)(a) and (b) GDPR).
If we enter into an employment relationship with you, we will migrate your data from the application to the personnel file and store it for the duration of the employment relationship plus any additional statutory retention periods (Art. 6 (1)(a) and (b) GDPR, § 26 (1) BDSG). Before execution of the employment contract, we will again inform you specifically of our use of data in the employment relationship.
For webinars we use the services of the provider Cisco Systems Inc. (170 West Tasman Dr., San Jose, CA 95134, USA; "Cisco"). We have entered into contractual arrangements with Cisco which ensure the privacy of our webinar participants. In provisioning the webinar and associated data processing, Cisco is the controller for the processing. You can find the privacy policy here: https://www.cisco.com/c/de_de/about/legal/privacy-full.html.
Your data is processed based on your consent (Art. 6 (1) (a) GDPR). To participate in the webinars, it is required that you give at least the following information about yourself: first name, last name and email address. The following information is additionally required: company name and headquarters (street, number, postal code and town).
The webinars are regularly recorded in order to provide them on our website for later retrieval. In order to avoid recording the real name of the participants, questions posed by participants during the seminar are not recorded. However, the orally repeated questions and the associated responses are recorded and provisioned for later access. However, the questions are reproduced orally only in anonymous form, disallowing any identification of the participants.
If you attend a webinar, you receive additional information on the event in a suitable manner with the registration for attendance and, where applicable, after the end of the webinar. This information might, for example, be an event reminder, the webinar recording or also customer satisfaction surveys on the webinar (Art. 6 (1) (b), (f) GDPR).
If, along with registering for a webinar, you have also registered for our newsletter, we will also use your email address beyond account management. However, this only applies to our own advertising purposes, which are described in detail in the newsletter registration, until you cancel your newsletter subscription (objection option, Art. 6 1(a) and (b) GDPR). The regulations under Chapter V, “Collection, Storage and Utilization of Usage Data when Visiting our Website with Registration and after Login” and Section 5, “Email Newsletter and Other Direct Advertising.”
We offer you free online project-planning software for the configuration of our products. You can register there to store your own projects and view finished projects again at a later time. There you will have to give at least the following information about yourself: last name, first name, email, company name, address (street address, postal code, city), country, password.
The recorded data is used for self-initiated price inquiries and orders arising from the projects from the configurator and displayed with the created project documentation Art. 6 (1)(b) and (f) GDPR).
You can select “do not accept cookies” in your browser settings in order to prevent the use of cookies. Use of the Smart Designer is not possible in such a case.
If you have also registered for our newsletter inSmart Designer, we will also use your email address for account management as well as for any price queries, project planning and orders pertaining to projects created with the configurator that you authorize. However, this only applies to our own advertising purposes as explicitly described in the newsletter registration and until you have canceled your request for the newsletter (objection option, Art. 6 1(a) and (b) GDPR). The regulations under Chapter V, “Collection, Storage and Utilization of Usage Data when Visiting our Website with Registration and after Login” and Section 5, “Email Newsletter and Other Direct Advertising,”
Microsoft Corporation
1 Microsoft Way
Redmond, Washington 98052, USA
(also "Microsoft" herein)
Privacy Policy at Microsoft
Microsoft Corporation
Chief Privacy Officer
1 Microsoft Way
Redmond, Washington 98052, USA
Microsoft Ireland Operations Limited is the data privacy representative of Microsoft for the European Economic Area and Switzerland.
The data protection officer at Microsoft Ireland Operations Limited can be reached at the following address:
We process your personal data for easy and mutual collaboration when using the Office365 range of products from Microsoft.
Prior registration is required before the Office365 product range can be made available to you. At least the following data is required for this form of processing:
After you have registered, you also have the option to personally supply the following data within your profile:
In the course of the collaboration, we process personal data contained in emails, documents and other electronic data in the context of online services.
Depending on the specific use of the Office365 range of products, this can include:
For all other protocol and telemetry data, please refer to the provider‘s data privacy declaration under https://privacy.microsoft.com/de-de/privacystatement.
We process only the data we have received from you personally, or data we receive as a function provider within our group of companies (see https://www.wago.com/de/wago-gruppe/international).
In some cases we may receive your personal data from a representative of your organization, from your employer or from another third party as part of an existing or future partnership or customer relationship.
Internal functions: Communication partners and holders of functional positions at WAGO
External functions: Please note here that on collaboration platforms in particular, it may be possible for third parties (such as members of other organizations) besides us, you and your organization to also obtain access to your personal data transferred during communication (e.g., via TEAMS). It cannot be ruled out that your transmitted personal data will be used by such third parties or passed on to other third parties.
We therefore refer you here to your own organization's internal data privacy rules and also to the rules of any third party involved in the collaboration.
In a non-member state of the EU, we transfer your personal data solely in consideration of the following appropriate or adequate safeguards:
If you do not provide us your data, we may not be able to render our contractually owed services.
WAGO does not conduct any automatic decision-making or profiling when processing your personal data within the entire Office365 range of products.
We maintain publicly accessible profiles on social networks.
Normally, social networks such as Facebook can analyze every aspect of your user behavior when you visit their websites or a website with integrated social media contents (e.g., “like” buttons or advertisement banners). Every visit to our social media presence initiates a number of processing procedures that are entitled to privacy protection. In particular:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, under some circumstances your personal data may also be collected if you are not logged in or do not have any account with the respective social media portal. In this case, your data is collected through cookies, for example, which were saved on your end device or when your IP address was saved.
The social media portal operator can then use such collected data to create user profiles based on your preferences and interests. Thus, advertisements reflecting your interests can be displayed to you both on the respective social media presence and off it. If you have an account at the particular social network, these advertisements tailored to your interests can be displayed on all devices you are or were logged in from.
Please also note, we can neither monitor nor control all processing procedures employed by social media portals. Depending on the portal provider, your data may be used in other processing. You will find relevant information in the terms of use and privacy policies of the specific social media portal.
Our appearances on social media are intended to provide us with the widest possible presence across the Internet. Under Art. 6 (1)(f) GDPR, this constitutes an entitled interest. Analysis process initiated by social networks may fall under different legal stipulations, which must then be disclosed by the operator of the social network (e.g., consent as defined under Art. 6 (1)(a) GDPR).
If you visit one of our social media appearances (e.g., Facebook), we and the operator of the social media platform are mutually responsible for data processing procedures initiated by your visit. You are fundamentally entitled to exercise your rights (information, authorization, deletion, restrictions to processing, data transferring and complaints) against us and/or the operator of the respective social media (e.g., against Facebook).
Nonetheless, please note that despite our mutual responsibility with the social media operators, we do not exercise all-encompassing control over the data processing procedures employed by the social media portal. The options open to us in this regard are primarily subject to the respective supplier's company policy.
The data collected directly from us via the social media presence will be deleted from our systems as soon as any purpose for their storage lapses, you ask us to delete it or you revoke your consent to the storage. Stored cookies remain on your device until you delete them. Mandatory statutory provisions – in particular, retention periods – remain unaffected.
We have no control over the retention term of your data the social network operators store for their own purposes. For these details, please contact the social network operators directly (e.g., in their privacy policy; see below).
We do not use any automatically activating social plug-ins (e.g., iFramed) from social networks or platforms on our website. Or buttons on social networks or platforms, such as Facebook, Twitter, YouTube, LinkedIn, Xing, etc., serve only to transfer you to the respective supplier's website. If you click these links, you will be routed to the website of the respective social network or platform. Here, the data privacy policy information published by the supplier applies. The respective social network or platform supplier is solely responsible for ensuring their operations will maintain data privacy. Furthermore, part of our online presence in these social networks and platforms is intended to inform users engaged there about our products and services and communicate with them. Under Art. 6 (1)(f) GDPR, the underlying commercial purpose thereto constitutes an entitled interest. Even as WAGO has no access to the profile data processed on these platforms, under some circumstances, by using these platforms WAGO assumes shared responsibility under data privacy law.
For detailed information about the processing of your personal data and your revocation rights (opt-out), we refer you to the following information:
We maintain a profile on Facebook. The supplier is Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Facebook has been certified with the EU-US Privacy Shield and the Swiss-US Privacy Shield.
We have concluded an agreement governing mutual responsibilities for data privacy with Facebook (Controller Addendum). This agreement specifies for which data processing procedures we and/or Facebook bear responsibility when you visit our Facebook fan page. You may view this agreement under Link : https://www.facebook.com/legal/terms/page_controller_addendum
You may adapt your advertising preferences in your user account yourself. To do so, click on the following Link and log on: https://www.facebook.com/settings?tab=ads
More detailed information to the Facebook privacy policy is available under: https://www.facebook.com/about/privacy/
Opt-out under: https://www.facebook.com/settings?tab=ads.
We maintain a profile on Twitter. The supplier is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland. Twitter has been certified with the EU-US Privacy Shield and the Swiss-US Privacy Shield.
Their data privacy policy is available under: https://twitter.com/de/privacy; opt-out under: https://twitter.com/personalization.
YouTube
We maintain a profile on YouTube. The supplier is YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, represented by: Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). YouTube has been certified with the EU-US Privacy Shield and the Swiss-US Privacy Shield.
Their data privacy policy is available under: https://www.google.de/intl/de/policies/privacy/; opt-out under: https://adssettings.google.com/authenticated.
We maintain a profile on LinkedIn. The supplier is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. LinkedIn has been certified with the EU-US Privacy Shield and the Swiss-US Privacy Shield.
Their data privacy policy is available under: https://www.linkedin.com/legal/privacy-policy; opt-out under: https://www.linkedin.com/psettings/advertising.
We maintain a profile on XING. The supplier is XING SE, Dammtorstraße 30, 20354 Hamburg, Germany.
Their data privacy policy is available under: https://privacy.xing.com/de/datenschutzerklaerung; opt-out under: https://privacy.xing.com/de/datenschutzerklaerung.
We store your data for different lengths of time depending on the required purpose of processing.
If no express storage period is indicated upon collection (for instance, as part of a declaration of consent), personal data is deleted when it is no longer required for fulfilling the purpose of storage unless legal retention obligations (such as commercial and tax retention obligations) preclude deletion. We therefore normally process your data for the duration of the entire business relationship (from initiation, execution up to termination of a contract and to the end of any interest in information you may have).
In addition, we store your data in compliance with and within the framework of legal retention and documentation obligations, with applicable guarantee, warranty and limitation periods and, in the event of legal disputes, until the end of such disputes in which this data is required as evidence.
You can, at any time with future effect and without stating reasons, revoke the consents you have given us to collect and use data without thereby affecting the lawfulness of the processing that occurred based on the consent up through the revocation. After revocation has occurred, WAGO may further process your personal data only if the processing is required because of another legal basis or statutory obligation. You can address your revocation to controllers or to the contact address indicated in the site notice. If technically possible, we will also make revocation options available to you in your account.
If you have further questions about the protection of your personal data, this data privacy statement, declarations of consent and the processing of your personal data or in case of complaints about data privacy, you can contact our data protection officer:
WAGO GmbH (under Swiss law) & Co. KG
-DATA PROTECTION OFFICER-
Hansastr. 27
D-32423 Minden
Email: dataprotection@wago.com
Independent of the provisions of this data privacy statement, Art. 13 (2) 1(d) GDPR grants you the regulatory right to complain to the competent supervisory authority.
This data privacy statement is in force from the time of publication on the website of WAGO GmbH & Co. KG until revocation.
Confirmation and acknowledgment of the data privacy agreement is absolutely required to make use of our offering.
Please bear in mind that data protection regulations and handling on data privacy can change continually and the content of this data privacy statement must be conformed. If this should be the case, we will present changes in a transparent form for you. In addition, it is advisable to inform yourself about changes in the legal provisions and the practice of our company.