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"linkName": "Laboratoriumtests", "url": "/nl/kwaliteitsstandaards/laboratoriumstest", "target": "_self", "renderWithEmptyTarget": false, "classAttributes": "" } } ] } , { "uid": "item_nl_0000J2VO", "link": { "linkName": "Catalogi", "url": "", "target": "_self", "renderWithEmptyTarget": true, "classAttributes": "" }, "children": [ { "uid": "item_nl_0000J2VQ", "link": { "linkName": "Catalogi en overige printmedia", "url": "/nl/printmedia", "target": "_self", "renderWithEmptyTarget": false, "classAttributes": "" } } ] } ] } , { "uid": "item_nl_0000HMCW", "link": { "linkName": "Vacatures", "url": "/nl/werken-bij-wago", "target": "_self", "renderWithEmptyTarget": false, "classAttributes": "" }, "children": [ ] } , { "uid": "item_nl_0000GRLG", "link": { "linkName": "Blog", "url": "/nl/blog", "target": "_self", "renderWithEmptyTarget": false, "classAttributes": "" }, "children": [ ] } ] [ ] [{"term":"221","id":0,"type":"QUICKLINKS"},{"term":"WAGO I/O-PRO","id":1,"type":"QUICKLINKS"},{"term":"Libraries_BA","id":2,"type":"QUICKLINKS"},{"term":"Gebouwen","id":3,"type":"QUICKLINKS"},{"term":"Aanwijzingen bij gebruik","id":4,"type":"QUICKLINKS"}]

Thema's
Retourzendingen

Voor ons hoort bij eersteklas producten ook een attente service die u tevreden stelt. Daarom is een snelle en gestructureerde afhandeling van uw retour zending voor ons vanzelfsprekend.

Wij wijzen u erop dat Google Chrome voor het openen van PDF-documenten gebruik maakt van de eigen "Chrome PDF Viewer". Dit programma biedt geen ondersteuning voor het invullen van PDF-formulieren in de webbrowser. Voor het invullen en versturen van PDF-formulieren verzoeken wij u een andere browser te gebruiken.

Belangrijk voor uw retourzending:

  • Retourzending altijd vooraf aanmelden met het formulier.
  • Referentienummer vermelden.
  • Retourzending alleen tegen creditnota.

    • Retourzending

    Snellere verwerking van retourzendingen

    U kunt de verwerking van uw retourzending bespoedigen als u de volgende punten in acht neemt:

    • Vermeld een referentienummer.
    • Plak het retourbewijs, dat u van ons bij de aanmelding van uw retourzending inclusief RMA-nummer per e-mail heeft ontvangen, goed zichtbaar op de verpakking.

    Wij verzoeken u de volgende aanwijzingen in acht te nemen: wij behouden ons het recht voor om geretourneerde artikelen naar eigen goeddunken en omwille van niet nageleefde voorwaarden met betrekking tot de retourzending af te keuren. Niet aangemelde en ongevraagde retourzendingen kunnen op kosten van de inzender teruggestuurd worden.

    Niet vergeten

    • Aankoopbewijs aan de retourzending toevoegen

    • Retourbewijs goed zichtbaar op het pakket aanbrengen

    Retourzending tegen creditnota

    Wij controleren graag of het retourneren van verkeerd bestelde en niet meer benodigde artikelen mogelijk is, voor zover de retourzending aan onze voorwaarden voor retourzendingen voldoet. In dit geval ontvangt u van ons een creditnota.

    • Uw retourzending heeft u met het hiervoor bestemde formulier van tevoren aangemeld en de reden voor de retourzending heeft u op het retourbewijs vermeld.
    • Uw retourzending heeft een netto waarde van minstens € 100,–.
    • De desbetreffende artikelen heeft u direct bij WAGO besteld: de goederen bevinden zich in de originele verpakking, d.w.z. ongeopend en niet ouder dan 6 maanden (vanaf besteldatum). Bovendien bevinden de artikelen zich in originele toestand en kunnen opnieuw verkocht worden.
    • U heeft geen klantspecifieke artikelen aangemeld voor de retourzending; hiertoe behoren individueel gelabelde of speciaal voor u aangepaste en/of geproduceerde artikelen, verpakkingseenheden, actiepakketten en geconfectioneerde WINSTA®-kabels alsook volledig gemonteerde klemmenstroken.
    • Aangemelde retourzendingen moeten binnen 30 dagen naar WAGO worden teruggestuurd; na afloop van deze 30 dagen zijn de retourbewijzen niet meer geldig. Voor latere retourzendingen wordt geen creditnota opgesteld.
    • Voor retourzendingen brengen wij administratiekosten ten bedrage van € 50,- netto exclusief minimaal 10 % van de netto waarde van de artikelen in rekening.

    Uw retourzending in 3 stappen:

    • U meldt uw retourzending aan met ons formulier, dat u ingevuld per e-mail naar info-nl@wago.com stuurt.

    • Het formulier wordt vervolgens met een toegewezen meldingsnummer naar u teruggestuurd.

    • Voeg het formulier aan uw retourzending toe.

    Eerst aanmelden, dan terugsturen

    Snel en veilig: uw retourzending op volle toeren.

    * Let op! Het versturen van PDF-formulieren in de webbrowser wordt niet meer ondersteund. Voor het versturen van de formulieren verzoeken wij u de PDF-formulieren lokaal op te slaan op uw apparaat.

    Ruecksendeantrag

    Eerst aanmelden, dan terugsturen

    Bescherming van uw apparaten

    Aangezien zelfs kleinste elektrostatische ontladingen (ESD) tot defecten kunnen leiden en de levensduur van elektronische componenten kunnen verkorten, moeten elektrische apparaten in een zogenoemde ESD-verpakking getransporteerd c.q. opgeslagen worden om een optimale bescherming van uw apparaten te waarborgen. Wij wijzen u erop dat elektronische componenten in een ESD-verpakking aan ons geretourneerd dienen te worden om schade tijdens het transport uit te kunnen sluiten.

    De originale verpakking van het apparaat biedt optimale bescherming. Mocht de originele verpakking niet meer beschikbaar zijn, verdient het gebruik van ESD-zakken/folie aanbeveling. Deze zijn eenvoudig te herkennen aan het ESD-symbool.

    MM-1758_ESD_Signet_2000x1125.jpg