Customer application

WAGO 221 Series Splicing Connectors Keep Things Cool Worldwide

If a small splicing connector is helping keep things cool, then the WAGO 221 must be behind it all. Their simple, ergonomic design and global approvals have convinced the American cooling technology manufacturer True Manufacturing to install them in their devices.

Wherever professional cooking happens and professional refrigeration is at work, you will most likely find them there: silvery, shining, high-end refrigeration emblazoned with the unmistakable “true” lettering that distinguishes a product from True Manufacturing. With these and other products, the company, headquartered in O'Fallon, Missouri, is the undisputed leader in commercial refrigeration. An industry leader, their solutions can be found in restaurants and the retail sector, as well as in private homes – and now WAGO is too.

This is because the WAGO 221 Series Splicing Connector provides the company with the flexible solution it was looking for to achieve three key strategic goals:

  1. simplify and shorten the production and maintenance of refrigeration systems,
  2. extend these benefits to customers for improved usability and
  3. guarantee the customer consistently high quality over the entire life cycle of the products.
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WAGO's Lever Streamlines Assembly and Maintenance

Jim Frank, Electrical Engineering Manager at True Manufacturing, was looking for an alternative splicing connector that would not only shorten assembly times but further simplify cooling equipment maintenance. “And then WAGO's lever-actuated 221 Series Splicing Connector fell into my hands and I brought some samples into work,” he says.

However, this sample bag was only the beginning, because the WAGO Splicing Connector was not only convincing due to the easy handling of the WAGO lever. During technical data inspection, the company's founder took note of the 221 Series' manifold certifications and approvals. Ultimately, they led to the initial prototype and sample being followed by full-scale manufacturing use at True Manufacturing.

True Manufacturing's glass doors are often equipped with product display areas and LED lighting. Portable glass door refrigerators require robust connections. WAGO's 221 Series Splicing Connectors fulfill this need.

A Global Player Requires Worldwide Approvals

Jim Frank vividly recalls the interest around international certificates, “I still remember how impressed the then owner Bob Trulaske was that the WAGO 221 Series Splicing Connector had marine approvals. That was an unbeatable argument in his eyes. Because you have to remember that our products are often delivered to the Caribbean or other coastal areas where they are exposed to saltwater.”

It's clear that approvals from various international bodies are important for a global company like True Manufacturing. “Because our products are delivered to locations around the world,” emphasizes Purchasing Agent Brett Meeske. “And WAGO's 221 Series Splicing Connectors have passed all the necessary tests that we need for delivery in North America and the rest of the world,” adds Electrical Engineering Team lead Mitch Yahl.