On the following pages you will find information on the most frequently asked questions. If the question you are looking for is not listed - please contact us by phone or leave your question in the form at the bottom of the page.
The energy that is released when components/materials burn is referred to as the fire load. This value is determined from the combustible weight and the calorific value of the materials.
You can find detailed information on the fire load for specific products in the corresponding data sheets in our online shop.
No, not without separate contractual arrangements.
Buy-out licenses allow only the respective contractual partner to use the software and the associated license key for an unlimited number of computers at an unlimited number of sites. For subsidiaries such as sales companies to be covered by the license, this must be expressly stated in the order confirmation by naming the subsidiary, through wording like the following: “Besides the contractual partner (as the directly authorized user), the following companies affiliated with it are also authorized to use the software to the same extent: ...”
The type of crimp is not crucial. What is important is ensuring the correct strip length and conductor diameter, as well as a gas-tight crimp. The crimped conductor must also fit into the clamping point and be wired properly. When using ferrules, observe the manufacturer’s instructions.
As a general rule, yes – but please note that the inherent stability of a single-pole PCB terminal block is less than that of a multi-pole terminal strip. Therefore, be sure to protect single-pole terminal blocks against excessive mechanical stress, such as torsional or bending stress, both when connecting the conductor and during subsequent use. For example, use additional supports, ensure short bracing of the connected conductor, and note the corresponding handling instructions for actuation.
No, we do not offer individual licenses for e!COCKPIT.
We have priced our workstation licenses especially attractively instead. Alternatively, you have the option of obtaining a starter kit license together with a starter kit.
Rail-mount terminal blocks have no fixation device of their own to prevent possible slippage, so end stops are required. Either one or two end stops per terminal strip are required, depending on the arrangement of the rail-mount terminal blocks. For example, one end stop suffices if a circuit breaker or other equipment is placed on one side of the terminal strip.
End stops have a small metallic claw that protects the rail-mount terminal blocks against slippage during transport or under other operating conditions. If the end stops are provided with group marker carriers or a marker, they also serve as labeling.
No, we do not offer floating licenses – one license is always tied to one computer.
However, you can transfer a license to a different device. To do so, simply use the e!COCKPIT license manager to remove the license from the computer in question. The license key can then be used on a different device.
No – at this time, starter kit licenses are not functionally restricted, although the starter kit license always requires an online connection for activation.
However, it is possible that future new e!COCKPIT functions will not always be provided for the starter kit license and instead reserved for other license types.